Salesforce and Jira Connector

Salesforce and Jira Connector by Peeklogic is an integration solution designed to connect CRM and development workflows by synchronizing Salesforce data with Jira issues in real time. It eliminates operational silos between customer-facing teams and technical teams by enabling seamless communication, automated updates, and shared visibility across platforms. Organizations using Salesforce for sales and customer management and Jira for development and issue tracking can use this connector to ensure both systems remain aligned. The integration supports two-way synchronization of fields, comments, attachments, and statuses, ensuring that updates in one platform immediately reflect in the other. Administrators can configure flexible mapping rules, automate actions through Salesforce Flow and Apex, and manage relationships between Salesforce objects and Jira issues. The connector includes an interactive Lightning Web Component that allows users to create, view, link, and manage Jira issues directly within Salesforce. Additional capabilities include support for Jira Service Management, Jira Assets synchronization, and automation triggered by development updates. Built for enterprise reliability, the solution offers secure direct connections without third-party data handling and can be configured quickly without complex middleware.