Salesforce for Retail logo

Salesforce for Retail

0(0 reviews)
Software Status:Active

About Salesforce for Retail

Salesforce for Retail is a CRM software platform from Salesforce that supports retail businesses in growing revenue and relationships. It combines Agentforce, Industry Trends, and Proven Results so retailers can acquire profitable customers faster. This platform helps retailers build customer loyalty through advanced insights and tailored solutions for the retail industry. With features like modern point of sale capabilities and access to industry-specific trends, businesses can adapt quickly to market changes. Key capabilities: Agentforce Retail Cloud Modern Point of Sale Industry Trends Proven Results Customer Insights Best for: retail businesses that need to improve customer acquisition and improve loyalty programs.

Salesforce for Retail Details

Vendor
Salesforce
Year Launched
1999
Location
Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Japanese, Dutch, Portuguese, Chinese
Users
Retail Store Managers, E-commerce Managers, Marketing Managers, Customer Experience Specialists, Sales Associates, IT Administrators, Data Analysts, CRM Managers, Supply Chain Managers, Digital Transformation Officers, Customer Service Representatives, Retail Operations Managers
Industries Served
Fashion and Apparel, Electronics and Appliances, Grocery and Supermarkets, Health and Beauty, Home Goods and Furniture, Department Stores, Convenience Stores, Sporting Goods, Luxury Retail, Pet Supplies, Automotive Retail, Discount and Mass Merchandise Stores
Tags
CRM, Customer Data Platform, Customer Engagement, Customer Loyalty, Salesforce

Salesforce for Retail's In-App Market Place

Does Salesforce for Retail have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (Fr), CNY (¥), SEK (kr), NZD ($), SGD ($), HKD ($)

Pros & Cons

  • Comprehensive Selling & Support Tools – Effective for managing sales, analysis, reporting, and live feedback.
  • Long-Term Vision & Strategic Acquisitions – Industry-leading CRM with strong future-oriented strategies.
  • User-Friendly Features – Easy to use, beginner-friendly, and efficient from day one.
  • Customer Engagement & Loyalty Building – Optimizes business insights to attract and retain clients.
  • Strong Analytics & Dashboards – Includes display ad management and recommendations.
  • Durability & Reputation – Trusted CRM with consistent performance.
  • Expensive Over Time – Premium pricing structure can be costly in the long run.
  • Complex Integrations & Setups – Requires significant learning, making it less ideal for smaller projects.
  • Poor Customer Support – Some users report difficulties getting assistance.
  • Limited Email Marketing Exploration – Certain functions not widely utilized.
  • Mobile & App Integration Challenges – Adapting to updates requires learning and ongoing support.

Salesforce for Retail's Support Options

Salesforce for Retail's Alternatives