Salesforce Maps logo

Salesforce Maps

by Salesforce · Since 1999
No reviews yet
Active1+ countriesCloud
Quick facts
VendorSalesforce
Year launched1999
StatusActive
Location415 Mission St, San Francisco, California 94105, US
Countries served1+
Languages9
Integrations
Free tier
Free trial
Contact sales

About Salesforce Maps

Salesforce Maps is a sales mapping software from Salesforce that helps visualize data for better decision-making in field operations. It provides map-based visualization, data-driven prioritization, and automated routes and schedules so users can effectively manage account visits. This software allows sales teams to create thematic maps and utilize routing with advanced business logic, ensuring efficient use of time in the field. Additionally, Salesforce Maps integrates smoothly with existing Salesforce data, making it easy to bring customer information to life through visual representation. By using these capabilities, organizations can build smarter engagement strategies and ultimately increase sales productivity. Key capabilities: map-based visualization data-driven prioritization automated routes and schedules thematic maps routing with advanced business logic Best for: sales teams that need to manage field operations efficiently.

Salesforce Maps by Salesforce is a powerful Geographic Information System (GIS) and location intelligence platform designed to help businesses visualize, analyze, and optimize their field operations through spatial data. Its primary purpose is to enhance decision-making by transforming customer data into interactive maps that reveal geographic patterns and business opportunities. Key features include advanced route optimization, real-time tracking, territory management, and data-driven location analysis. This makes it an invaluable tool for sales, marketing, and service teams aiming to boost productivity and improve field efficiency. The user interface of Salesforce Maps is sleek, modern, and well-integrated with the broader Salesforce ecosystem. It features a clean dashboard layout that allows users to navigate easily between maps, reports, and customer data. The drag-and-drop map interface and intuitive layering system make it accessible even to users without GIS expertise. Additionally, the responsive design ensures smooth use across devices, providing flexibility for field agents who rely on tablets or mobile devices. Functionally, Salesforce Maps stands out with its advanced route planning algorithms, live traffic data integration, and intelligent territory balancing.

Pros & Cons

What users like
  • +Visualizes CRM data geographically for smarter prospecting and field sales strategies.
  • +Automates route planning and scheduling, significantly reducing drive time and administrative hours.
  • +Prioritizes accounts using data like Einstein Score, potential revenue, and location proximity.
  • +Offers mobile access to CRM data, extending the power of the tool to field sales representatives.
  • +Scalable with advanced features like thematic maps and complex business logic routing.
What users flag
  • Advanced features require a higher tier subscription, increasing the total cost per user.
  • Pricing is billed annually at a per-user-per-month rate, which may limit flexibility.
  • Requires existing Salesforce Sales Cloud adoption to fully integrate and utilize its features.
  • Detailed pricing and feature availability depend on the Sales Cloud edition chosen.
  • The system relies on the accuracy of the underlying CRM data to be fully effective.

Features

Key features

CRM-based Visualization
Bring customer data to life by plotting accounts, opportunities, and any Salesforce object on an interactive map.
Automated Routes and Schedules
Streamline field sales processes by creating efficient, smart routes in minutes, saving hours of administrative time.
Data-Driven Prioritization
Use CRM data and filters, like the Einstein score or potential revenue, to strategically prioritize customer outreach and accounts.
Location Intelligence
Quickly surface insights by seeing customer data in the context of location and selecting only what is relevant to your strategy.
Mobile Access
Extend the software's power by giving field reps access to essential CRM data and route guidance on their mobile devices.
Advanced Routing
The top tier offers advanced business logic and longer time horizon routing to turbocharge field sales productivity.

Additional features

Plot Salesforce Objects
Users can plot accounts, opportunities, and any other standard or custom Salesforce object on the map.
Surface Insights
Helps sales professionals quickly find and filter relevant information to gain insights for smarter decisions.
Highlight Top Accounts
The software allows users to quickly highlight the top-performing customer accounts on the map.
Filter Newest Prospects
Enables easy filtering and selection of new prospects that need to be followed up on.
Select Contacts by Titles
Users can select specific contacts within a geographic area based on their professional titles.
External Market Data
Users can enhance their maps with additional external market data for improved strategic visualization.
Prospecting and Territory Research
Helps sales teams perform research and develop strategies for specific sales territories.
Reduce Drive Time
Utilizes smart routing capabilities that incorporate relevant travel factors to minimize time spent driving.
Embedded Guidance
Provides in-app guidance to assist users in leveraging the features of the sales mapping software.
Mobile Access to CRM Data
Grants field sales representatives access to customer information and tools via their mobile devices.
Thematic Maps (Advanced)
The higher-tier offering includes the ability to use thematic maps for advanced geo-analytics and data display.
Routing with Advanced Business Logic (Advanced)
The premium tier provides sophisticated route optimization based on complex organizational rules.
Routing for Longer Time Horizons (Advanced) Allows for the planning of efficient routes and schedules that span over extended periods of time.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Salesforce Maps

USD 75

Salesforce Maps Advanced

USD 125

Countries & Languages

1
Countries served
9
Interface languages
9
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK

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