About Samantha™
Samantha™ is a Configuration Management Database (CMDB) solution developed by Netwatch Solutions Inc, designed specifically for mid-market organizations.
Samantha™ Details
Vendor
Netwatch Solutions Inc
Year Launched
Location
1101 Arapaho Road, Suite 100, Richardson, Texas 75081, USA
Deployment
on premise
Training Options
account manager
Countries Served
All Countries
Languages
English
Users
IT administrators, System administrators, IT managers, Operations teams
Industries Served
Managed service providers, Enterprise IT departments, IT service providers, Mid-market organizations
Tags
Incident Management, Asset Management, ITSM, Workflow Automation, Configuration Management, Mid-market Software, CMDB, IT Infrastructure, Change Management
Samantha™'s In-App Market Place
Does Samantha™ have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($)
Pros & Cons
- Strong CMDB structure improves IT asset visibility and governance across systems.
- Automated discovery reduces manual asset tracking and improves data accuracy overall.
- Comprehensive workflow modules support end-to-end IT service lifecycle management.
- Supports mid-market organizations with scalable and cost-efficient IT management tools.
- Dependency mapping improves understanding of application and infrastructure relationships.
- Lacks clearly defined native mobile applications for on-the-go IT management tasks.
- No visible self-service community reduces peer-to-peer troubleshooting opportunities.
- Potential reliance on external tools for full discovery capabilities increases complexity.
- User interface details are not clearly documented for usability assessment.
- Marketing and product transparency are limited compared to major ITSM competitors.
Samantha™'s Support Options
Email Address
salesNWS@netwatchsolutions.comContact
1-800-123-4567