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Sapaad

by Sapaad · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorSapaad
Year launched2015
StatusActive
Location101 Cecil Street, 19-1 19th Floor, Singapore, singapore 069533, SG
Countries servedGlobal
Languages1
Integrations3+
Free tier
Free trialYES
Contact sales

About Sapaad

Sapaad is a restaurant management software from Sapaad that provides tools for efficient restaurant operations. It combines order management, billing, and inventory tracking so restaurants can manage their daily activities effectively. The platform supports both dine-in and delivery services, allowing businesses to cater to a wider customer base. Additionally, Sapaad includes reporting features that help owners analyze sales trends and make informed decisions. Key capabilities: order management billing and invoicing inventory control customer relationship management reporting and analytics Best for: restaurant owners and managers that need to simplify their restaurant operations.

Sapaad is a comprehensive restaurant POS software designed to streamline operations for restaurants, cafes, and fast-food chains, regardless of their size. The software provides a variety of features to improve customer service, inventory management, and overall operational efficiency. Its primary purpose is to simplify the management of orders, payments, and inventory tracking, while also offering detailed reporting and analytics. With its cloud-based infrastructure, Sapaad is ideal for restaurant owners who need access to their system from anywhere, whether they're in the restaurant or working remotely. The software supports key features such as easy order management, customizable menus, real-time inventory tracking, and integrated payment processing with platforms like Google Pay and Zomato for Business. The user interface of Sapaad is intuitive and designed with the end-user in mind. The layout is clean, with a minimalistic design that helps users easily navigate through various sections of the software. The dashboard provides an overview of the restaurant's performance, showing key metrics like sales, inventory levels, and order statuses.

Pros & Cons

What users like
  • +User-Friendly Interface: Easy to navigate and use, making it simple to manage various restaurant operations.
  • +Delivery Aggregator Integration: Seamlessly integrates with various delivery platforms, streamlining online order management and delivery logistics.
  • +Streamlines Restaurant Operations: Effectively simplifies and improves the efficiency of various restaurant processes.
  • +Reliable and Efficient Solution: Provides a dependable and effective solution for restaurant management.
What users flag
  • Difficulty Pulling Custom Reports: While improvements have been made with the "Vintage" feature, pulling highly customized reports can still be challenging.

Features

Key features

Cloud-Based Restaurant POS
Core point-of-sale functionality accessible from anywhere with an internet connection.
Online Ordering
Enables restaurants to accept and manage online orders directly.
Inventory Management
Tracks and manages restaurant inventory to prevent shortages and waste.
Kitchen Display System (KDS)
Streamlines kitchen operations by displaying orders digitally.
Delivery Manager
Manages and optimizes delivery operations, including driver assignment and tracking.
QR Ordering
Allows customers to place orders by scanning QR codes.
Offline Mode
Ensures continued operation even without internet connectivity.
Integrated Food Delivery App
Facilitates direct delivery management without relying solely on third-party services.
Integrated Payments
Streamlines payment processing with various payment options.
Reporting
Provides data and insights into restaurant performance.
Multi-Store Management
Manages operations for multiple restaurant locations.
Customer Profiles
Stores customer data for personalized service and marketing.

Additional features

Cloud-Based Restaurant POS
Core point-of-sale system hosted in the cloud, accessible from any device with an internet connection. This includes features for managing in-store and online orders, as well as integrating with various food ordering platforms for centralized order management.
Online Ordering
Enables restaurants to accept orders directly through an online interface, providing customers with a convenient ordering option.
Inventory Management
Tracks and manages restaurant inventory levels, helping to prevent stockouts, minimize waste, and optimize purchasing decisions.
Kitchen Display System (KDS)
Digitally displays orders in the kitchen, replacing paper tickets and streamlining communication between front-of-house and kitchen staff, reducing errors and improving order fulfillment times.
Delivery Manager
Manages and optimizes delivery operations, including assigning drivers, tracking deliveries in real-time, and potentially offering route optimization features.
QR Ordering
Allows customers to scan QR codes with their smartphones to access menus and place orders directly from their tables or other locations.
Offline Mode
Ensures business continuity even during internet outages by allowing core POS functions to operate offline, syncing data once connectivity is restored.
Integrated Food Delivery App
Provides a dedicated app for managing in-house deliveries, potentially including features for driver communication, navigation, and order status updates.
Integrated Payments
Streamlines payment processing by integrating with various payment gateways, supporting multiple payment methods such as credit cards, debit cards, and mobile wallets.
Reporting
Provides comprehensive reports and analytics on various aspects of the restaurant business, including sales, inventory, labor costs, and customer behavior, enabling data-driven decision-making.
Multi-Store Management
Allows restaurant owners to manage operations across multiple locations from a single centralized platform, simplifying reporting and control.
Customer Profiles
Stores customer data, including contact information, order history, and preferences, enabling personalized service and targeted marketing campaigns.
Dine-In Management
(Inferred) Likely includes features such as table management, order taking at tableside, and managing seating arrangements.
CRM (Customer Relationship Management)
(Listed as a product) Offers tools for managing customer relationships, potentially including features for loyalty programs, email marketing, and customer feedback management.
Back Office Management
(Listed as a product) Provides features for managing administrative tasks such as accounting, payroll, and reporting.
Loyalty Programs
(Listed as a product) Enables restaurants to create and manage customer loyalty programs to encourage repeat business.
Dashboard
Provides a centralized overview of key performance indicators (KPIs) and other important information, giving restaurant owners a quick snapshot of their business performance.
Cloud Label Printing
Enables printing of labels from the cloud, potentially for food packaging, order labels, or other labeling needs.
Linerless Printing
Supports printing on linerless labels, reducing waste and potentially saving on printing costs.
Mall Adapter
(Listed as an integration) Likely provides features specific to restaurants operating in mall environments, such as integration with mall management systems.
Customer Display Screen
Displays order information to customers at the point of sale, improving transparency and order accuracy.
Sapaad Biometrics
Likely uses biometric authentication for employee login or other security purposes.
Sapaad Online
(Likely synonymous with online ordering) Refers to the online ordering functionality.
Sapaad Connect
Implies integrations with various third-party systems, such as accounting software, delivery platforms, and other business tools.
Sapaad Direct
(Potentially refers to direct ordering or delivery) May refer to features for managing direct orders or deliveries without relying on third-party services.
Sapaad Kiosk
Enables self-service ordering through kiosks, allowing customers to place their own orders without staff assistance.
Rider Management System
Manages delivery riders, including tracking their location, assigning deliveries, and managing their performance.
Waiter App
Provides a mobile app for waiters to take orders at tableside, manage tables, and communicate with the kitchen.
Advanced BI Dashboard
Offers more advanced business intelligence and reporting capabilities, providing deeper insights into business performance and trends.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Monthly Plan

USD 59.99

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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