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About SAWIN

SAWIN is a service automation software from SAWIN Service Automation that focuses on improving operational efficiency. It includes features for task management, workflow automation, and reporting tools so teams can better manage their projects and resources. SAWIN provides a centralized platform for managing service requests and automating repetitive tasks, which helps reduce manual effort and improve response times. Users can customize workflows to suit their specific needs and gain insights through comprehensive reporting capabilities. Key capabilities: task management workflow automation reporting tools service request management user customization Best for: organizations that need to automate service operations and improve project management efficiency.

SAWIN Details

Vendor
SAWIN Service Automation
Year Launched
1984
Location
SAWIN Service Automation, Inc. 9525 Huffmeister Road, Houston, TX 77095, US
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic, Hindi.
Users
HVAC, plumbing, electrical services, and home repairs
Industries Served
Appliance Repair, Commercial Equipment, Commercial Refrigeration, Garage Doors, Electrical Services, HVAC Services, Industrial Doors, Landscape Servicing, Locksmith Software, Pest Control, Petroleum Services, Plumbing Services, Other Residential Services, Water Treatment, Septic Treatment
Tags
Field Service Management, Scheduling and Dispatching, GPS Fleet Tracking, QuickBooks Integration, Job Costing, Payment Processing

SAWIN's In-App Market Place

Does SAWIN have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), MXN (Mex$), RUB (₽), BRL (R$), KRW (₩), ZAR (R)

Pros & Cons

  • Excellent customer service with prompt, reliable support.
  • Comprehensive software solution for dispatch, accounting, inventory, job cost, invoicing, payroll, and more.
  • Efficient mobile app for real-time access to information and invoicing, improving cash flow.
  • Streamlined operations, improving both field technician and back-office efficiency.
  • Long-term customer relationship with high-quality service.
  • Some modules are not as intuitive or easy to navigate, requiring more user training.
  • Limited support and training available for new users, leading to a steeper learning curve.
  • Functionality of some features took time to mature, requiring better quality assurance.
  • Mobile credit card processing integration could be improved for field staff.

SAWIN's Support Options

Chatbot

Available

SAWIN's Alternatives