ScaleONE logo

ScaleONE

by Shift ONE Digital · Since 2011
No reviews yet
Active4+ countriesCloud
Quick facts
VendorShift ONE Digital
Year launched2011
StatusActive
LocationUnit 2 & 3 Eden on the Bay, Big Bay, Blouberg, Cape Town, 7441, South Africa
Countries served4+
Languages1
Integrations7+
Free tierNO
Free trialNO
Contact salesYES

About ScaleONE

ScaleONE CRM is an all-in-one sales CRM and marketing automation platform developed by Shift ONE Digital.

ScaleONE CRM is an all-in-one sales CRM and marketing automation platform developed by Shift ONE Digital. The platform combines CRM functionality, automated workflows, AI-powered communication tools, landing page creation, course management, and customer engagement features into a unified system aimed at B2B organizations and growing businesses. Its strong focus on sales automation and ABM marketing makes it particularly useful for businesses looking to streamline lead management and improve sales follow-up processes. The software stands out for offering extensive automation capabilities such as SMS campaigns, email nurturing, AI chatbots, appointment scheduling, and centralized communication management. ScaleONE also supports memberships, online courses, and reputation management, making it more versatile than many traditional CRM systems. The platform emphasizes ease of use and rapid deployment, claiming setup can be completed within hours rather than months. While the software offers a broad range of integrated tools at competitive pricing, businesses requiring advanced enterprise-grade customization or large third-party marketplaces may find its ecosystem more limited compared to larger CRM competitors like HubSpot or Zoho.

Pros & Cons

Pros
  • Supports landing pages and websites without requiring coding experience
  • Centralizes communication from email, calls, SMS, and social media channels
  • Automates SMS, email, and reminders to reduce manual sales follow-up work
  • Provides unlimited users and contacts even on the base subscription package
  • Connects CRM, automation, funnels, and memberships within one unified platform
Cons
  • Lack of transparent enterprise security compliance certifications online
  • Some AI chatbot capabilities may require additional setup service fees
  • Brand awareness remains lower than larger established CRM competitors
  • Businesses with highly complex workflows may need additional customization

Features

Key features

Centralized Inbox

Combines SMS, email, social media, and calls in one conversation thread

Calendar Integration

Syncs appointments with Google Calendar and Microsoft Teams

Reputation Management

Automates review requests and manages Google reviews

Membership Platform

Hosts courses, memberships, digital products, and client portals

Sales Pipeline Tracking

Tracks leads and opportunities through customizable sales pipelines

Marketing Automation

Automates emails, SMS campaigns, reminders, and nurture workflows

Landing Page Builder

Creates landing pages and sales funnels without coding

AI Chatbots

Uses AI bots for lead responses, bookings, and customer engagement

Additional features

Social Media Management

Schedules and publishes social media content

Two-Way Messaging

Supports SMS and email communication replies

Google Review Monitoring

Helps manage Google business reviews

Review Management

Sends automated review requests via email and SMS

Workflow Automation

Automates repetitive sales and marketing tasks

Opportunity Tracking

Tracks deal stages and sales progress visually

SMS Automation

Automates SMS follow-ups and reminders

Appointment Scheduling

Enables online appointment booking and reminders

Round Robin Booking

Assigns meetings automatically across team members

Email Campaigns

Sends automated bulk and nurture email campaigns

AI Conversational Booking

Uses AI to book appointments with leads

AI Customer Support

Handles basic support requests automatically

Affiliate Management

Includes Easy Affiliates support for partner programs

Membership Management

Manages member-only content and portals

Course Hosting

Hosts online learning and digital training programs

Website Builder

Creates websites using drag-and-drop functionality

Sales Funnel Builder

Designs conversion-focused sales funnels

Voicemail Drops

Sends automated voicemail campaigns to prospects

AI Content Generation

Generates emails, funnel copy, and social media content

Lead Management

Organizes leads, contacts, and customer records in one platform

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

4
Countries served
1
Interface languages
Billing currencies

Available in

South AfricaUSAGermanUnited Kingdom

Interface languages

English

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