About Scimitar Queue Management System

Scimitar Queue Management System is a software platform from Scimitar Global Services that provides effective management of customer queues. It combines features like Order Tracking, My Account management, and a comprehensive Privacy Policy so businesses can efficiently control customer flow and improve service delivery. The system allows organizations to monitor and manage customer interactions in real-time, improving overall operational efficiency. Additionally, it offers key functionalities related to shopping cart management and client account access. Key capabilities: Order Tracking My Account Privacy Policy Services Checkout Best for: businesses that need to manage customer queues efficiently and improve service use.

Scimitar Queue Management System Details

Vendor
Scimitar Global Services
Year Launched
2013
Location
11 Adenubi Cl, Allen 101233, Lagos, Nigeria
Deployment
cloud
Training Options
Countries Served
Nigeria
Languages
English
Users
Customer service agents, Front-desk and reception officers, Branch and operations managers, Concierge and lobby assistants, IT support and system administrators, Customer experience and quality assurance officers
Industries Served
Banking and financial services, Insurance, Healthcare, Telecommunications, Public sector and government services, Retail and large commercial centers
Tags
Queue Management System, Scimitar Global Services

Scimitar Queue Management System's In-App Market Place

Does Scimitar Queue Management System have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

nO

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Multimedia content engages customers and helps reduce the perceived length of waiting times
  • Tablet based lobby management enables proactive concierge service and stronger human interaction
  • Detailed analytics provide clear insights into wait durations and operator performance trends
  • Full deployment requires investment in physical kiosks and digital display screens
  • Staff must be properly trained to consistently follow call and transfer workflows for best results

Scimitar Queue Management System's Support Options

Chatbot

Available

Scimitar Queue Management System's Alternatives