Score My Reviews logo

Score My Reviews

by Score My Reviews, Inc. · Since 2017
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorScore My Reviews, Inc.
Year launched2017
StatusActive
Location6701 Democracy Blvd, Ste 300, Bethesda, Maryland 20817, USA
Countries servedGlobal
Languages1
Integrations5+
Free tierNO
Free trialYES
Contact salesNO

About Score My Reviews

A review management platform that helps businesses collect, monitor, and display online reviews. It automates review requests via email and SMS, directing customers to sites like Google and Facebook, and provides a dashboard for tracking reputation.

Score My Reviews is an online reputation management tool designed for businesses to generate, monitor, and showcase customer reviews. The platform automates the process of requesting feedback by sending customizable email and SMS invitations to customers. It directs satisfied customers to major review sites like Google and Facebook, while offering an option to route negative feedback to a private form, allowing businesses to address issues before they become public. Key features include a central dashboard for monitoring all reviews, a website widget to display positive testimonials, and a branded microsite. The service offers a single paid plan with a 7-day free trial, billed monthly or annually. It supports businesses across various industries, including automotive, healthcare, and real estate. Integration with other business systems is available through Zapier.

Pros & Cons

Pros
  • Automates the process of requesting reviews via email and SMS.
  • Helps generate more positive reviews on major platforms like Google and Facebook.
  • Provides a feature to privately capture negative feedback before it's posted online.
  • Allows businesses to display positive reviews directly on their website.
  • Offers a mobile app for managing reviews on the go.
Cons
  • The integrations page only mentions Zapier, which may be limiting for some users.
  • Only one primary subscription plan is offered, which may not suit all business sizes.
  • The website design and user interface appear somewhat dated.

Features

Key features

Automated Review Requests

Sends review invitations to customers via email and SMS, with automated follow-ups.

Review Monitoring

Aggregates reviews from various online sites into a single dashboard for easy monitoring.

Negative Feedback Filtering

Optionally directs customers with negative experiences to a private feedback form instead of public review sites.

Website Testimonial Feed

Embeds positive reviews directly onto the user's website to showcase customer feedback.

Branded Microsite

Provides a dedicated webpage to display business profiles and ratings from various review platforms.

Multi-Location Support

Allows businesses with multiple locations to manage their online reputation from one account.

Additional features

Bulk Review Requests

Upload a spreadsheet of customer information to send review invitations in bulk.

Customizable Messaging

Tailor the email and SMS messages sent to customers for review requests.

Reporting and Analytics

Provides reports on review volume, average ratings, and other relevant data.

Mobile App

Manage review requests and monitor feedback on the go with a dedicated mobile application.

Zapier Integration

Connects with other apps and CRM systems via Zapier to automate the review request process.

Online Review Monitoring

Tracks and monitors incoming online reviews across connected third-party review platforms.

Website Review Display

Displays positive customer reviews directly on the business's website to build trust.

Cross-Device Central Dashboard

Provides a dashboard accessible from any device to initiate review requests and manage user feedback.

Multi-Platform Review Integration

Integrates with major online review sites including Google, Facebook, and other industry-specific platforms.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Premium Subscription Plan
USD 49/mo
flat rate · billed monthly
  • Cover 1 Business Location
  • Connect Unlimited Review Sites
  • Review Monitoring
  • Automate Review Invites
  • Send Email & SMS Review Invites
  • Testimonial Feed on Your Website
  • Mobile App
  • E-mail, Chat, Phone & Support Ticket
Source: vendor pricing page →
Premium + Optimized Site
USD 149/mo
flat rate · billed monthly
  • Everything in Premium Package
  • Professional Website Design
  • Mobile Optimized Site
  • On-page SEO
  • Turbo Fast VPS Hosting
  • SSL Certificate
  • Website Backups & Restores
  • Dedicated Account Manager

$298 Setup Fee (Will be applied to two months of your subscription)

Source: vendor pricing page →

Annual plans

Premium Subscription Plan
USD 529.2/yr
flat rate · billed yearly · ≈ USD 44.1/mo
  • Cover 1 Business Location
  • Connect Unlimited Review Sites
  • Review Monitoring
  • Automate Review Invites
  • Send Email & SMS Review Invites
  • Testimonial Feed on Your Website
  • Mobile App
  • E-mail, Chat, Phone & Support Ticket

Saves 10% compared to monthly billing. The monthly price is $49, so the annual price is calculated as ($49 * 12 * 0.9).

Source: vendor pricing page →

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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