segElevia logo

segElevia

by mpm · Since 1990
No reviews yet
Active1+ countriesCloud
Quick facts
Vendormpm
Year launched1990
StatusActive
LocationDoctor Pujadas 102-108 08700, Igualada (Barcelona)
Countries served1+
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About segElevia

segElevia is a cloud-based insurance brokerage management platform developed by MPM Software to support the digital transformation of insurance mediation companies.

segElevia is a cloud-based insurance brokerage management platform developed by MPM Software to support the digital transformation of insurance mediation companies. The system combines CRM, ERP, and process automation tools in a single environment tailored specifically for insurance brokers and agencies. One of its strongest aspects is its ability to centralize the entire insurance lifecycle, including policy management, claims tracking, customer communications, and financial operations. The platform also integrates advanced technologies such as intelligent quoting through TarifAI and automated chat support via Elevia BOT, helping brokers deliver faster responses and more competitive offers to clients. segElevia emphasizes automation and connectivity, enabling real-time integration with insurers and external tools. Its customer portals and communication channels also enhance client engagement and service efficiency. While the platform can require training and customization during implementation, it remains a powerful and scalable solution for professional insurance brokerage firms seeking to modernize their operations and streamline complex workflows.

Pros & Cons

Pros
  • Strong integration ecosystem connecting insurers, communication channels, and digital signature tools for seamless workflows.
  • Intelligent quoting modules accelerate policy comparisons and significantly reduce time required for insurance offer generation.
  • Cloud-based architecture allows secure remote access, high scalability, and simplified infrastructure management for brokerages.
  • Advanced automation and workflow scheduling improve operational efficiency and reduce manual administrative tasks across teams.
Cons
  • Implementation and customization can require significant onboarding time and technical assistance from vendor consultants.
  • Pricing and modules are often enterprise-oriented, potentially making it expensive for smaller brokerage firms.
  • Heavy reliance on integrations with insurers means configuration complexity when connecting multiple insurance providers.
  • User interface and advanced features may require training before staff can fully utilize the system effectively.

Features

Key features

360° Client View

Centralized dashboard showing complete customer profile, policies, communications, and history.

Insurance Policy Management

Manages policy lifecycle including issuance, renewals, endorsements, and cancellations.

CRM for Insurance Brokers

Tracks leads, opportunities, and client interactions to improve sales management.

Intelligent Quoting Engine (TarifAI)

Automatically compares insurance offers across multiple insurers to generate competitive quotes.

Business Process Automation (BPM)

Automates workflows such as approvals, renewals, and policy updates.

Additional features

Customer Segmentation

Organizes clients into categories based on profiles, policy types, demographics, or business criteria.

Marketing Campaign Management

Enables brokers to create, track, and manage targeted marketing campaigns for insurance products.

Automated Task Assignment

Automatically distributes tasks to team members based on workflows, roles, or predefined rules.

Workflow Scheduling

Manages operational processes by scheduling tasks, approvals, and notifications within the platform.

Insurer System Integration

Connects directly with insurance company systems to exchange policy and customer data efficiently.

Claims Tracking

Allows brokers to monitor insurance claims status, documentation, and communications in one place.

Email Integration

Syncs email communication with client profiles for easier tracking of conversations and policy discussions.

Certified Email Delivery

Sends legally certified emails with proof of delivery and digital evidence for compliance purposes.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
20
Billing currencies

Available in

Spain

Interface languages

Spanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇸🇬SGD🇭🇰HKD🇸🇪SEK🇳🇿NZD🇰🇷KRW🇳🇴NOK🇲🇽MXN🇧🇷BRL🇹🇷TRY🇿🇦ZAR🇷🇺RUB

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