SelfCommunity logo

SelfCommunity

by Quentral · Since 2019
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorQuentral
Year launched2019
StatusActive
LocationMilano, Lombardia 20100, IT
Countries servedGlobal
Languages10
Integrations17+
Free tierN/A
Free trialN/A
Contact salesYES

About SelfCommunity

SelfCommunity is a community engagement platform from Quentral that helps strengthen loyalty and boost engagement. It combines features such as event integration, course management, and group functionalities, allowing users to effectively connect with their audience. SelfCommunity also provides tools for configuring brand identity, offering a personalized user use, and supports custom integrations via REST API v2 and real-time notifications through webhooks. This platform is designed to help organizations manage their community in one place, ensuring that all engagement efforts are simplified. Key capabilities: community events personalized experiences course management group functionalities real-time notifications Best for: organizations that need to build and manage an engaged community.

SelfCommunity by Quentral is an innovative community management platform designed to empower organizations to build and maintain vibrant, self-sustaining communities. Its primary purpose is to facilitate seamless engagement among members by providing a suite of robust tools that enable the creation, management, and nurturing of interactive online spaces. Key features include customizable community hubs, integrated discussion forums, real-time communication channels, and comprehensive analytics, all aimed at promoting user engagement and community growth. The user interface of SelfCommunity is both modern and intuitive, making it accessible for both beginners and seasoned community managers. The platform employs a clean, organized layout that simplifies navigation, with clearly defined sections for forums, user profiles, event calendars, and resource libraries. Unique design elements, such as a customizable dashboard and responsive design, ensure that users can tailor their experience to suit specific community needs while accessing critical information at a glance. The drag-and-drop interface for organizing content and the integrated search functionality further contribute to an easy-to-use environment, reducing the time required to locate and manage various community features.

Pros & Cons

Pros
  • It offers a single platform to manage and engage with your community, simplifying the process.
  • Features like in-app notifications and social networking tools are designed to boost user interaction and loyalty.
  • The social analytics engine provides valuable data for informed decision-making and marketing strategies.
  • Integration with marketing tools and e-commerce platforms can streamline campaigns and increase sales.
  • The platform allows for customization and integration with external systems, adapting to specific business needs.
Cons
  • Depending on the complexity of the features, there might be a learning curve for both administrators and users.
  • As a cloud based platform, a stable internet connection is required.

Features

Key features

Community Building & Management

Enables brands, companies, associations, and influencers to create and manage their own online communities.

Social Networking Features

Equipped with common and advanced social networking functionalities.

Social Analytics Engine

Offers insights and metrics to understand community behavior.

Marketing Tool Integration

Includes a suite of marketing tools to enhance outreach and campaigns.

Customization and Integration

Allows software customizations and integrations with external solutions. Integrates into existing digital ecosystems (websites, apps, eCommerce).

Data Ownership and Control

Emphasizes user data ownership and control.

Engagement and Retention

System and custom in-app notifications. Tools to enhance user retention and engagement.

E-commerce integration

Ability to integrate the community platform with a E-commerce platform to increase sales.

Additional features

Community Creation

Ability to establish a dedicated online space for specific audiences.

User Management

Tools to manage user profiles, permissions, and access.

In-App Notifications

System and custom notifications to keep users informed and engaged.

Engagement Tools

Features to encourage interaction, such as forums, discussions, and content sharing.

Content Sharing

Ability for users to share various types of content (text, images, videos).

Social Intranet Functionality

Enables internal communication and collaboration within organizations.

Brand Community Building

Tools to cultivate a community around a brand, fostering loyalty and advocacy.

Social Analytics Engine

Provides data on community activity, user behavior, and engagement.

Reporting Tools

Generates reports to track key metrics and performance indicators.

User Insights

Gathers insights into user preferences, interests, and feedback.

Data Integration

Ability to synchronize data with external applications.

Zero-Party Data Collection

Tools to gather data directly from users, enhancing marketing precision.

Marketing Tool Integration

Connects with marketing platforms for campaign management.

Targeted Marketing Campaigns

Leverages user data to create effective marketing campaigns.

E-commerce Integration

Connections with e-commerce platforms to increase sales.

Market Research Tools

Tools to gather customer feedback and insights.

Brand Advocacy Tools

Tools to help promote and track brand advocates.

Cloud-Based Platform

Delivered as a cloud service, ensuring accessibility and scalability.

Customization Options

Allows for software customizations to meet specific needs.

External Solution Integration

Integrates with third-party applications and services.

Digital Ecosystem Integration

Seamlessly integrates with existing websites, apps, and digital platforms.

GDPR Compliance

Adheres to GDPR regulations for data privacy.

API Access

Ability for developers to connect and expand the platform.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Go
EUR 80/mo
billed monthly

Countries & Languages

Global
Countries served
10
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapanese

Billing currencies

🇪🇺EUR

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