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Sendcloud

0(0 reviews)
Software Status:Active

About Sendcloud

Sendcloud is a shipping software platform from Sendcloud that provides efficient shipping solutions for e-commerce businesses. It offers features such as automated shipping labels, real-time tracking, and a variety of carrier options so businesses can manage their shipping processes effectively. Additionally, Sendcloud integrates with major e-commerce platforms, allowing merchants to simplify their operations. This software is designed to facilitate easy returns management and improve customer communication regarding shipping updates. Key capabilities: automated shipping labels real-time tracking multi-carrier support return management e-commerce platform integration Best for: e-commerce businesses that need reliable shipping solutions.

Sendcloud Details

Vendor
Sendcloud
Year Launched
2012
Location
Stadhuisplein 10 5611 EM Eindhoven The Netherlands
Deployment
cloud
Training Options
documentation, videos
Countries Served
All Countries
Languages
English (UK), French, German, Austrian, Dutch, Belgian (FR), Spanish, Italian
Users
Courier Companies, eCommerce Businesses, Logistics Companies, Small Business Owners
Industries Served
Courier, eCommerce, Logistics, Shipment Tracking, Shipping, Small Business eCommerce
Tags
Courier, eCommerce, Logistics, Shipment Tracking, Shipping, Small Business eCommerce.

Sendcloud's In-App Market Place

Does Sendcloud have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), CHF (Fr), SEK (kr), NOK (kr), DKK (kr), PLN (zł)

Pros & Cons

  • Easy to set up and use, even for those who are not experts.
  • Saves time, effort, and money on shipping processes.
  • Offers affordable shipping rates, particularly beneficial for small businesses.
  • Consolidates multiple webshops and shipping methods into one interface.
  • Efficient and easy label printing, including automated creation and batch printing.
  • Seamless integration with various e-commerce platforms like WooCommerce, Shopify, etc.
  • Provides branded tracking mails, tracking pages, and a self-service return portal.
  • Issues are generally resolved quickly and effectively, with good customer service reported by some users.
  • User-friendly interface with a clean overview of orders.
  • Poor customer service reported by some users, particularly for larger volume customers who may not have a dedicated contact without a higher tier plan.
  • Integration issues with specific courier services.
  • Billing system was not easy to find for one reviewer.
  • Lack of integration with certain platforms (Squarespace mentioned).
  • Occasional issues with deleted shipments reappearing in the overview.
  • Difficulty printing directly from Safari (mentioned in one review).
  • One user felt the service for their customer size (high monthly spending) was inadequate compared to the cost.

Sendcloud's Support Options

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