Sendcloud

Additional features

Automated label creation

Automate the process of generating shipping labels, helping to simplify workflows and print labels in just one click from centralized orders. This feature aims to reduce manual input, save time, and ensure accuracy. You can also print labels in bulk and for multiple carriers from a single platform.

Tracking emails

Automate sending tracking updates to customers via email and SMS. These updates are proactive and aim to reduce support inquiries and keep customers informed.

Returns management

Simplify and automate the handling of product returns. This includes managing returns to stop losing revenue and offering a self-service return portal for customers. You can automate the return process and tailor the return flow with conditions and actions.

Carrier connectivity (160+ carriers)

Connect to a large network of over 160 different carriers, allowing you to ship globally and to new markets quickly. You can use Sendcloud's pre-negotiated rates or your own carrier contracts.

App Store/Integrations (100+ apps/integrations)

Connect to numerous e-commerce platforms, marketplaces, WMS, ERP, and other apps (over 100 mentioned). This allows you to centralize your orders and streamline workflows. Integrations can be set up via one-click plugins, API, or CSV import.

Shipping

Core functionality for shipping parcels in mere minutes.

Pick & Pack

Features to optimize the order fulfillment process, allowing you to process more orders in less time. This can include streamlining order processing with a picking & packing feature, printing picking lists, and potentially using a barcode scanner for efficiency and error reduction. Item location can be used in picking lists to help pickers find items faster.

Tracking

Turn shipping into a positive customer experience with features like real-time branded tracking.

Returns

Manage returns to stop losing revenue by offering a streamlined process.

Shipping Intelligence

Get insights into carrier performance to help optimize shipping strategy.

Support Automation

Resolve shipping issues faster by reducing customer service inquiries.

Checkout

Increase conversion in your checkout by offering various delivery options. This includes offering low, pre-negotiated rates and a wide variety of options (green, fast, low-cost, etc.), adding a service point map, and potentially a delivery date picker (via API).

Connect your sales channels

Integrate your online stores and marketplaces to centralize orders.

Access 160+ carriers (Ship with pre-negotiated rates or your own contract)

Provides flexibility in choosing carriers and managing shipping rates.

Print labels in 1 click

A key benefit highlighted for quickly generating shipping labels from centralized orders.

Save time with custom automation rules

Automate repetitive tasks based on predefined rules to improve efficiency and reduce manual work and errors.

Ship to new markets fast by activating new carriers

Quickly expand your shipping reach by easily enabling new carriers within the platform.

Automate repetitive shipping tasks

General automation capability to streamline various aspects of the shipping process for less errors, more time saved, and more revenue.

Streamline workflows (Improve processes)

Improve your operational processes to get orders shipped faster with fewer resources.

Increase shipping capacity

Grow your business by handling a larger volume of shipments.

Retain customers with an excellent experience

Focuses on customer satisfaction throughout the shipping journey.

Go global, fast (Activate carriers in a few clicks)

Facilitates international expansion with ease.

Automate customs documents

Automatically generate necessary customs forms for international shipping.

Expand to new markets effortlessly

Supports growth into new geographical areas.

Reduce support inquiries

Decrease the number of customer questions related to shipping.

Keep customers happy with proactive notifications

Inform customers automatically about their shipment status.

Spend less time answering emails and WISMO calls

Frees up customer service time by providing customers with tracking information.

Strengthen your brand (Create a consistent brand experience)

Customize various touchpoints with your branding to build customer loyalty.

Real-time branded tracking

Customers can see the status of their shipment with tracking pages that reflect your brand.

Shows the status of every shipment

Provides detailed tracking information for each parcel.

Helps you deal with delays

Real-time tracking can assist in managing and communicating about shipment delays.

Order tracking

Allows tracking the progress of customer orders.

SMS updates (Increase carrier delivery on the first attempt)

Sending tracking updates via SMS to potentially improve the likelihood of successful first-time deliveries.

Automate your shipping from checkout to returns

Provides automation across the entire shipping lifecycle.

Unlimited time on the Free plan

Offers a free tier with no time limit for usage.

Easy setup

The platform is designed for a simple and straightforward initial configuration.

14-day trial for premium plans

Allows users to test premium features for a limited time.

Turn shipping into an experience (Tracking)

Emphasizes the potential to make the tracking process a positive interaction for the customer.

Manage returns to stop losing revenue

Highlights the financial benefit of having a streamlined returns process.

Get insights into carrier performance (Shipping Intelligence)

Provides data and analytics on how carriers are performing.

Resolve shipping issues faster (Support Automation)

Tools and features that help in quickly addressing shipping problems.

Increase conversion in your checkout (Checkout)

Optimizing the checkout experience to encourage customers to complete their purchase.

Centralize your orders

Consolidate orders from different sales channels into one platform.

Print labels in 1 click (under Ship orders faster)

Repeats the benefit of quick label generation.

Save time with custom automation rules (under Ship orders faster)

Repeats the benefit of using automation for efficiency.

Ship to new markets fast by activating new carriers in just a few clicks (under Ship orders faster)

Repeats the ease of expanding international shipping.