Sendcloud

Automate the process of generating shipping labels, helping to simplify workflows and print labels in just one click from centralized orders. This feature aims to reduce manual input, save time, and ensure accuracy. You can also print labels in bulk and for multiple carriers from a single platform.

Automate sending tracking updates to customers via email and SMS. These updates are proactive and aim to reduce support inquiries and keep customers informed.

Simplify and automate the handling of product returns. This includes managing returns to stop losing revenue and offering a self-service return portal for customers. You can automate the return process and tailor the return flow with conditions and actions.

Connect to a large network of over 160 different carriers, allowing you to ship globally and to new markets quickly. You can use Sendcloud's pre-negotiated rates or your own carrier contracts.

Connect to numerous e-commerce platforms, marketplaces, WMS, ERP, and other apps (over 100 mentioned). This allows you to centralize your orders and streamline workflows. Integrations can be set up via one-click plugins, API, or CSV import.

Core functionality for shipping parcels in mere minutes.

Features to optimize the order fulfillment process, allowing you to process more orders in less time. This can include streamlining order processing with a picking & packing feature, printing picking lists, and potentially using a barcode scanner for efficiency and error reduction. Item location can be used in picking lists to help pickers find items faster.

Turn shipping into a positive customer experience with features like real-time branded tracking.

Manage returns to stop losing revenue by offering a streamlined process.

Get insights into carrier performance to help optimize shipping strategy.

Resolve shipping issues faster by reducing customer service inquiries.

Increase conversion in your checkout by offering various delivery options. This includes offering low, pre-negotiated rates and a wide variety of options (green, fast, low-cost, etc.), adding a service point map, and potentially a delivery date picker (via API).

Integrate your online stores and marketplaces to centralize orders.

Provides flexibility in choosing carriers and managing shipping rates.

A key benefit highlighted for quickly generating shipping labels from centralized orders.

Automate repetitive tasks based on predefined rules to improve efficiency and reduce manual work and errors.

Quickly expand your shipping reach by easily enabling new carriers within the platform.

General automation capability to streamline various aspects of the shipping process for less errors, more time saved, and more revenue.

Improve your operational processes to get orders shipped faster with fewer resources.

Grow your business by handling a larger volume of shipments.

Focuses on customer satisfaction throughout the shipping journey.

Facilitates international expansion with ease.

Automatically generate necessary customs forms for international shipping.

Supports growth into new geographical areas.

Decrease the number of customer questions related to shipping.

Inform customers automatically about their shipment status.

Frees up customer service time by providing customers with tracking information.

Customize various touchpoints with your branding to build customer loyalty.

Customers can see the status of their shipment with tracking pages that reflect your brand.

Provides detailed tracking information for each parcel.

Real-time tracking can assist in managing and communicating about shipment delays.

Allows tracking the progress of customer orders.

Sending tracking updates via SMS to potentially improve the likelihood of successful first-time deliveries.

Provides automation across the entire shipping lifecycle.

Offers a free tier with no time limit for usage.

The platform is designed for a simple and straightforward initial configuration.

Allows users to test premium features for a limited time.

Emphasizes the potential to make the tracking process a positive interaction for the customer.

Highlights the financial benefit of having a streamlined returns process.

Provides data and analytics on how carriers are performing.

Tools and features that help in quickly addressing shipping problems.

Optimizing the checkout experience to encourage customers to complete their purchase.

Consolidate orders from different sales channels into one platform.

Repeats the benefit of quick label generation.

Repeats the benefit of using automation for efficiency.

Repeats the ease of expanding international shipping.