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Sentean Fusion

by Sentean Group
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorSentean Group
Year launchedN/A
StatusActive
LocationCareServant Rembrandt Tower, Amstelplein 1 1096 HA Amsterdam The Netherlands
Countries servedGlobal
Languages7
Integrations16+
Free tierNO
Free trialNO
Contact salesYES
Last reviewed: Jun 2026

About Sentean Fusion

A patient engagement and bedside multimedia platform that integrates with hospital information systems to provide patients with entertainment, communication tools, and access to clinical information via bedside tablets.

Sentean Fusion is a comprehensive patient engagement and bedside multimedia platform designed to modernize the hospital experience. Originally developed by CareServant and Sentean Group—which merged in 2022 and were subsequently acquired by SPARK TSL—the platform replaces legacy bedside units with a modern, Apple-first approach. By leveraging iPads and Apple TV, Sentean Fusion provides a unified interface for patients to access entertainment, communicate with family, order meals, and view personalized treatment information. For healthcare providers, the platform integrates with hospital information systems via HL7 standards, allowing clinicians to access electronic patient records and streamline workflows directly at the bedside. The system is highly scalable, enabling hospitals to deploy apps at the ward level before expanding across the facility. While the platform excels in digital transformation and patient activation, its implementation is typically a large-scale enterprise project rather than a self-service SaaS tool, meaning pricing and deployment are handled through direct consultation with the vendor.

Pros & Cons

Pros
  • Seamless integration with hospital information systems via HL7 standards.
  • Intuitive, Apple-based interface improves patient and staff usability.
  • Supports a wide range of patient-facing apps from entertainment to clinical information.
  • Scalable deployment model allows for ward-by-ward implementation.
Cons
  • Implementation is a complex enterprise project requiring direct vendor engagement.
  • Not a self-service product; pricing and deployment details are not publicly listed.
  • Heavily reliant on specific hardware infrastructure like iPads and mounting systems.

Features

Key features

Clinical Integration

Uses HL7 messaging standards to connect with electronic patient records and hospital information systems.

Bedside Engagement

Provides patients with access to treatment plans, meal ordering, and nurse-call systems via an intuitive interface.

Apple-First Platform

Built on Apple technology to support rapid deployment of communication and entertainment apps on iPads.

Patient Entertainment

Offers live and on-demand TV, streaming services, games, and digital magazines.

Staff Communication

Enables secure messaging and information access for clinicians directly at the patient bedside.

Additional features

Family Videocall

Facilitates secure video communication between patients and their loved ones.

Satisfaction Surveys

Collects patient feedback to help hospitals improve care quality.

Multilingual Support

Provides content in multiple languages to accommodate diverse patient populations.

Remote Monitoring

Supports telehealth and remote health tracking capabilities.

Meal Ordering

Allows patients to select and order meals directly from their bedside device.

Treatment Information

Displays personalized care plans and information about the care team.

Discharge Planning

Provides patients with access to rehabilitation and medication reminders upon discharge.

Environment Control

Allows patients to control room settings like lighting or curtains.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
7
Interface languages
11
Billing currencies

Interface languages

EnglishDutchGermanFrenchSpanishItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇮🇳INR

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