About Séntisis Intelligence
Séntisis Intelligence is a platform for social media monitoring and customer voice analysis.
Séntisis Intelligence is a data analytics platform specializing in social media monitoring and customer experience analysis. It leverages proprietary AI and natural language processing, with a particular expertise in Spanish and its regional variations, to provide deep insights from unstructured data. The platform consolidates and analyzes conversations from social media channels, customer surveys (NPS), reviews, and contact forms. Key capabilities include real-time social listening, sentiment analysis, competitive intelligence, trend discovery, and reputation management. The product is aimed at marketing, customer service, and research teams seeking to understand consumer voice and make data-driven business decisions. While the website details the product's features extensively, it does not publish pricing, requiring potential customers to contact sales for a demo or quote.
Pros & Cons
- Specializes in high-precision sentiment analysis for Spanish and its regional dialects.
- Analyzes a wide range of data sources, including social media, surveys, and customer reviews.
- Offers real-time monitoring and customizable alerts for crisis management.
- Provides industry-specific analysis models for more relevant insights.
- Features an API for integrating data into other business systems.
- Pricing is not publicly available and requires contacting the sales team.
- The platform's primary specialization in Spanish may be a limitation for businesses focused on other languages.
Features
Key features
Tracks and analyzes conversations from sources like TikTok, Facebook, Instagram, and YouTube in real-time.
Utilizes proprietary AI and linguistic models, specialized for Spanish, to understand customer sentiment, topics, and intent.
Interprets customer feedback from surveys, NPS scores, forms, and complaints to identify satisfaction drivers and areas for improvement.
Evaluates a brand's position in the market by identifying strengths, weaknesses, and competitor strategies.
Visualizes data through dashboards with metrics on volume, influence, and demographics, and provides automated reports.
Additional features
Provides a qualitative analysis of brand and sector conversations to build a complete picture of brand reputation.
Analyzes spontaneous consumer opinions to research new trends and discover market opportunities.
Uses a custom alert system based on semantic patterns and quantitative variables to manage brand reputation and control narratives.
Offers the 'Séntisis Connect' API to integrate analyzed data into other business systems.
Employs analysis models tailored to the specific language and context of different industries.
A real-time visualization feature for tracking the evolution of digital conversation, volume variations, and sentiment.
Advanced filtering capabilities to find and analyze specific messages.
Aggregates and analyzes data from social media, customer surveys, reviews, and other contact channels.
Pricing
Countries & Languages
Interface languages
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About Séntisis Intelligence
Séntisis Intelligence is a platform for social media monitoring and customer voice analysis.
Séntisis Intelligence Details
Séntisis Intelligence's In-App Market Place
Does Séntisis Intelligence have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Specializes in high-precision sentiment analysis for Spanish and its regional dialects.
- Analyzes a wide range of data sources, including social media, surveys, and customer reviews.
- Offers real-time monitoring and customizable alerts for crisis management.
- Provides industry-specific analysis models for more relevant insights.
- Features an API for integrating data into other business systems.
- Pricing is not publicly available and requires contacting the sales team.
- The platform's primary specialization in Spanish may be a limitation for businesses focused on other languages.
Séntisis Intelligence's Support Options
Email Address
sales@sentisis.comContact
+34 910 703 821Séntisis Intelligence's Alternatives
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