Serfy logo
0(0 reviews)
Software Status:Active

About Serfy

Serfy is a field service management software from Serfy that simplifies service team management. It provides features such as tracking work, engaging with clients, and communication about timelines, schedules, and work status, so teams can manage their resources effectively. This platform allows managers to ensure that everything team members need to know is accessible through the app, which helps in maintaining clarity and directing efforts. Additionally, Serfy includes feedback collection from customers, enabling businesses to act on input promptly. Key capabilities: field service management software team communication customer engagement work tracking feedback management Best for: service teams that need efficient management and real-time updates.

Serfy Details

Vendor
Serfy
Year Launched
2012
Location
London, United Kingdom
Deployment
cloud, ios, android
Training Options
in person
Countries Served
All Countries
Languages
English
Users
Field Service Technicians, Dispatchers, Service Managers, Customer Support Representatives, Field Service Supervisors
Industries Served
Maintenance services, property management, facility management, utilities, construction support services, outsource service providers
Tags
field service management, ticketing software, maintenance management, task tracking, real-time updates, client portal, mobile workforce, outsource partner management

Serfy's In-App Market Place

Does Serfy have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (CA$), JPY (¥), CNY (元), INR (₹), RUB (₽)

Pros & Cons

  • Highly effective at unifying field, office and client workflows into a single real-time environment.
  • Enables clients to participate in the service process, improving transparency and satisfaction.
  • Flexible mobile and web access reduce paperwork and bring efficiency to maintenance operations.
  • Suitable for managing both internal teams and outsourced service providers with partner visibility.
  • Rapid setup and intuitive interface allow organisations to adopt quickly with minimal disruption.
  • Onboarding complex processes might require training time for less tech-savvy staff.
  • Mobile app functionality on certain devices may be less full-featured compared to desktop.
  • Pricing details are not fully transparent and may require negotiation for full functionality.
  • Features specialising in very large enterprises may be less robust compared to niche enterprise-level FSM platforms.

Serfy's Support Options

Serfy's Alternatives