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ServCraft

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Software Status:Active

About ServCraft

ServCraft is a field service management software from ServTech that helps users manage jobs, track progress, and ensure customer satisfaction. It provides invoices, messages, job management, custom forms and tasks, and the ability to add up to 20 users so the teams can collaborate effectively. This software supports various modes including test mode, work mode, and growth mode to address different operational needs. Additionally, it offers tools designed to facilitate communication and simplify workflows, ensuring all tasks are handled efficiently. Key capabilities: invoices messages job management custom forms and tasks user management Best for: businesses in the field service industry that need effective job and customer management solutions.

ServCraft Details

Vendor
ServTech
Year Launched
2011
Location
1 Sturdee Avenue, Johannesburg, Gauteng 2196, ZA
Deployment
cloud, ios, android
Training Options
demo
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese
Users
Field Service Technicians, Dispatchers, Operation Managers
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Construction, Hospitality, Transportation, Utilities, Government, Aerospace, Agriculture, Technology, Real Estate, Entertainment, Insurance.
Tags
Field Service Management, Work Order, ServTech, Maintenance, Service Tracking, Scheduling, Inventory Management, Mobile App

ServCraft's In-App Market Place

Does ServCraft have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), NZD (NZ$), SGD (S$), HKD (HK$), SEK (SEK), NOK (NOK), DKK (DKK), KRW (₩), INR (₹), RUB (₽), BRL (R$), ZAR (R), MXN (Mex$)

Pros & Cons

  • Manages the entire FSM lifecycle in a single platform, from scheduling to payments and accounting integration.
  • The platform and mobile apps are easy to use for both office and field staff.
  • Connects with popular accounting software to ensure data consistency and streamline financial operations.
  • Provides GPS tracking of technicians and real-time job status monitoring.
  • Limited customization options for work orders and schedules
  • Steep learning curve for new users, resulting in potential delays in implementation
  • Lack of mobile functionality, making it difficult for technicians to access important information in the field
  • Reporting functionality is not as robust as competing software options
  • Limited integration capabilities with other software systems, leading to potential data silos and inefficiencies
  • High cost of implementation and ongoing maintenance for small to medium-sized businesses

ServCraft's Support Options

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