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0(0 reviews)
Software Status:Discontinued

About Service Assistant

Service Assistant is a workforce management software from WorkWave that supports field service operations. It provides scheduling, dispatching, and reporting tools so organizations can efficiently manage their service teams. Service Assistant helps track job status in real-time, assign work orders based on technician availability, and generate performance reports to assess team productivity. This software is designed to improve communication between field teams and office staff, ensuring that everyone is aligned on job responsibilities. Key capabilities: scheduling dispatching real-time tracking performance reporting job management Best for: field service companies that need to coordinate service calls effectively.

Service Assistant Details

Vendor
WorkWave
Year Launched
Location
WorkWave 80 East Water Street, Suite 304 Toms River, NJ 08753
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, Portuguese
Users
Arborists, Landing Page Designers, Landscape Designers, Lawn Care Professionals, Pest Control Specialists.
Industries Served
Arborist, Landing Page, Landscape, Lawn Care, Pest Control
Tags
Arborist, Landing Page, Landscape, Lawn Care, Pest Control

Service Assistant's In-App Market Place

Does Service Assistant have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), CAD (C$), GBP (£), EUR (€), AUD (A$), NZD (NZ$), JPY (¥), CHF (Fr.), SEK (kr), DKK (kr), NOK (kr), LVL (Ls), LTL (Lt), PLN (zł), HUF (Ft), CZK (Kč), RON (lei), BGN (лв), HRK (kn), RUB (₽), TRY (₺), CNY (¥), INR (₹), MYR (RM), SGD (S$), IDR (Rp), PHP (₱), THB (฿), VND (₫), KRW (₩), ZAR (R), SAR (SR), AED (د.إ), QAR (ر.ق)

Pros & Cons

  • Streamlines scheduling and dispatching for efficient job assignments
  • Improves customer communication and service with appointment reminders and notifications
  • Enhances record-keeping and documentation for better organization and compliance
  • Increases employee productivity with real-time job updates and tracking
  • Provides data-driven insights and analytics for informed decision-making and business growth
  • Steep learning curve for new users
  • Limited customization options for reports and forms
  • Lack of integration with other software systems
  • Slow customer support response times
  • Expensive subscription fees for small businesses

Service Assistant's Support Options

Service Assistant's Alternatives