Service CRM 24x7

Additional features

Real-time job scheduling

Allows for scheduling jobs instantly as they are received.

Technician tracking

Enables monitoring the location and activity of field service technicians.

Digital work orders

Provides paperless work orders accessible in one place.

Automated invoicing

Automatically generates invoices to customers.

Service history

Maintains a long history of client and technician service records.

Mobile access

Provides access to the software and all its functions via a mobile app for engineers and clients.

Client Contract Management

Makes service management easier and more organized with contract tracking.

Client AMC Management

Helps keep all records of services and warranties related to AMC or CAMC contracts.

Warranty Management

Allows management and tracking of warranty contracts by sending reminders.

Service Management

Digitizes and automates the after-sales service process for a better customer experience.

Complaint Management

Manages day-to-day issues or jobs coming from various sources at the customer end.

Field Engineer Management

Allows management of unlimited field service engineers along with their photographs and skills.

Payment Management

Helps manage payments or collections from customers in an effective way daily.

Installment Management

Allows efficient management of customer periodic installments and sends timely SMS reminders.

Stock Management

Gives complete visibility on stock of raw materials, finished goods, or stock assigned to engineers for a job.

Field Engineer Tracking

Helps to increase technician efficiency on the field and monitor their daily work performance.

Complete White Label Branding

Provides a 100% white-label solution with your company's name and brand image.

Suitable For Every Service Industry

Is best suited for any service business involving field activities.

Own Company Mobile App

Get your own Mobile App with your brand name for clients to easily reach you.

New Sale and AMC Management

Provides a flexible method for managing new sales and Annual Maintenance Contracts.

Service Reminders

Sends reminders for services.

EMI Management

Manages customer installment payments.

24 x 7 online Complaint

Allows customers to book complaints 24 hours a day, 7 days a week directly from the app.

Job Management

Allows access to all client and job details from the field, anywhere, anytime.

Job History

Allows for finding the longest history of clients and technicians.

Purchase and Inventory Management

Manages stock, raw material, and finished goods, which includes purchase tracking.

Capture On-site Photos

Enables field engineers to capture real-time photos at the job site.

Capture Signature

Allows for capturing a digital signature from the customer upon job completion.

Jobs on Map

Enables field engineers to have a quick view of their job locations on a map in their mobile app.

Field Engineer on Map

Shows the location of field engineers on a map for the service center.

Material Consumption Management

Manages the material and spare parts used during a job.

SMS Alerts and App Notifications

Sends immediate updates and notifications to technicians and clients for job booking, cancellation, etc.

Available on both Android and IOS

The mobile app is downloadable for free from the AppStore and PlayStore.

Revenue Reports

Provides reports related to company revenue.

Customer Feedback

Collects feedback about the complaint or service in an easy and fast way.

Customized Reports

Provides reports tailored to specific needs.

Access anytime, anywhere

The software can be accessed via desktop and mobile app from any location.

Multi User

Supports use by multiple users (e.g., service center, field engineers, clients).