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Service Geeni

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Software Status:Active

About Service Geeni

Service Geeni is a field service management software from Key Computer Applications that helps manage operations effectively. It combines asset management, stock management, and operational oversight so teams can achieve better control and efficiency in their service delivery. Designed for service teams, it supports tracking of assets, management of inventory levels, and monitoring of service workflows. This platform enables businesses to have real-time insights into their operations and resources. Key capabilities: asset tracking stock control service workflow management operational reporting resource allocation Best for: service teams that need comprehensive tools for managing field operations.

Service Geeni Details

Vendor
Key Computer Applications
Year Launched
1986
Location
Cavan House, Ellesmere St, Leigh, WN7 4LQ
Deployment
cloud
Training Options
live online, in person
Countries Served
All Countries
Languages
English
Users
Field Service Manager, IT Technician, Plumber
Industries Served
Industries that service and maintain complex assets, including materials handling and logistics, lifting & access equipment, construction & heavy equipment, industrial & manufacturing, aviation & ground support equipment, medical devices, catering equipment.
Tags
field service management, asset-centric service, preventive maintenance, job scheduling, engineer dispatch, mobile workforce app, asset tracking, parts & stock management, hire fleet, service operations, maintenance management

Service Geeni's In-App Market Place

Does Service Geeni have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (CA$), JPY (¥), CNY (¥), INR (₹), MXN (MX$), BRL (R$).

Pros & Cons

  • Helps align asset data, job history, engineer activity and parts usage in a single unified platform
  • Mobile app enables field engineers to access job details, log time and capture attachments on site
  • Supports job scheduling with real-time updates, skill/availability matching and route optimisation
  • Strong asset-centric design gives full visibility of each piece of equipment, its maintenance history and parts consumption
  • Scalable solution that can support service operations from dozens to hundreds of engineers and multiple sites
  • Primary language and origin is UK/English which may limit localised language support in some international regions
  • Limited publicly listed integrations compared with some major ERP/CRM ecosystems
  • Requires onboarding and potentially significant configuration for complex asset-centric operations
  • While mobile app exists, some users may find offline functionality, performance or regional app support less mature compared to major consumer-grade apps

Service Geeni's Support Options

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