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Software Status:Active

About Service Pro

Service Pro is a field service management software from MSI Data that assists organizations in managing their service operations. It includes features such as scheduling and dispatching, work order management, and real-time communication, so teams can coordinate effectively and respond to customer needs efficiently. The platform supports mobile access, enabling technicians to access job details on-site, and offers reporting tools for data analysis. With its ability to integrate with existing systems, Service Pro helps businesses improve overall service delivery. Key capabilities: scheduling and dispatching work order management mobile access real-time communication reporting tools Best for: service-oriented businesses that need to manage field operations effectively.

Service Pro Details

Vendor
MSI Data
Year Launched
2010
Location
1543 North 2nd Street, Suite 5 Milwaukee, WI 53212
Deployment
cloud, on premise, windows, linux
Training Options
demo
Countries Served
All Countries
Languages
English, French, Spanish, German, Italian, Portuguese, Dutch.
Users
Field Service Technicians, Dispatchers, Managers, Sales Representatives
Industries Served
Healthcare, Manufacturing, Utilities, Construction, Retail, Transportation, Facilities Management, Government, Education, Insurance, Hospitality, Agriculture, Energy, Telecom, Field Service
Tags
Field Service Management, ProntoForms, mobile forms, dispatch management, work orders, scheduling, inventory management.

Service Pro's In-App Market Place

Does Service Pro have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), CAD ($), EUR (€), GBP (£), AUD ($), JPY (¥), CNY (¥), INR (₹), MXN ($), BRL (R$), RUB (₽)

Pros & Cons

  • Offers a wide range of modules covering the entire service lifecycle in a single platform.
  • The platform and mobile app are easy to navigate for both managers and field staff.
  • Designed for seamless integration with accounting software and ERP platforms, ensuring data consistency.
  • Provides detailed data visualization and analytics to measure performance and ROI.
  • Highly specialized for field service management, limiting its applicability for broader ERP functions like manufacturing or HR.
  • Pricing information is not publicly available.
  • Connecting with some legacy or complex systems may require a professional services engagement.

Service Pro's Support Options

Email Address

sales@msidata.com

Chatbot

Available

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