ServiceLedger

ServiceLedger is a flexible field service management solution tailored for contractors and service providers in industries such as HVAC, plumbing, electrical, security, and IT services. It offers both cloud-based and on-premise deployment, giving businesses control over how they manage operations. The platform’s core features include work order creation, job scheduling, dispatch management, and inventory control. Technicians can receive assignments, update job statuses, and capture customer signatures using mobile devices. Managers benefit from real-time visibility, resource tracking, and performance analytics, helping them allocate tasks efficiently and reduce operational costs. ServiceLedger integrates with QuickBooks and Peachtree, eliminating double data entry and streamlining financial workflows. It also includes contact management, preventive maintenance scheduling, and equipment service tracking, making it a full-service solution for recurring and one-off jobs. The system supports multi-location operations, allowing businesses to manage teams and assets across regions. Its customer portal enables clients to submit service requests and view job progress, improving transparency and satisfaction.