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Software Status:Active

About ServiceLedger

ServiceLedger is a service management software from TEC designed for tracking and managing service-related tasks. It provides features such as service order management, customer relationship management, and inventory control so businesses can effectively oversee their service operations. The platform accommodates various service industries, offering tools to manage appointments, customer communications, and billing processes. Users can generate detailed reports to analyze service performance and identify areas for improvement. Key capabilities: service order management customer relationship management inventory control reporting tools billing management Best for: service providers that need comprehensive management of their operations and customer interactions.

ServiceLedger Details

Vendor
TEC
Year Launched
1993
Location
200-1000 Rue de Sérigny, 2nd Floor, Longueuil, Quebec CA
Deployment
cloud
Training Options
videos, demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German
Users
Facility Manager, Field Service Technician, IT Support Specialist, Work Order Coordinator, Scheduler, Security System Installer, Service Dispatcher, Plumber
Industries Served
Facility Management, Field Service Management, IT Service, Work Order, Scheduling, Security System Installer, Service Dispatch, Plumbing
Tags
Facility Management, Field Service Management, IT Service, Work Order, Scheduling, Security System Installer, Service Dispatch, Plumbing

ServiceLedger's In-App Market Place

Does ServiceLedger have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), BRL (R$)

Pros & Cons

  • Offers comprehensive features for facility management, field service management, IT service, work order management, scheduling, security system installation, service dispatch, and plumbing services
  • Helps streamline operations and improve efficiency through automation and integration of key service management processes
  • Provides real-time visibility into service activities, asset management, and workforce utilization
  • Enables better decision-making through data-driven insights and reporting capabilities
  • Facilitates proactive maintenance and timely service delivery to enhance customer satisfaction
  • Supports scalability and customization to adapt to varying business needs and growth requirements
  • Interface design feels outdated compared to newer FSM platforms.
  • Limited support for international currencies and tax configurations.
  • No native tools for technician certification or training tracking.
  • Customer portal lacks live chat or real-time messaging.
  • Setup may require manual data import and formatting.

ServiceLedger's Support Options

Chatbot

Available

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