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Software Status:Active

About ServiceNode

ServiceNode is a field service management software from Appliance Assistant that helps in appliance service management. It combines scheduling, workforce management, and operational oversight so users can effectively manage service calls. The platform is designed for appliance repair businesses, enabling them to organize tasks, track technician availability, and manage customer interactions in one place. With its intuitive design, ServiceNode simplifies complex workflows for better efficiency. Key capabilities: resource scheduling technician tracking customer management performance analytics service history tracking Best for: appliance repair businesses that need to manage service operations efficiently.

ServiceNode Details

Vendor
Appliance Assistant
Year Launched
2020
Location
Shelbyville, kentucky US
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All countries.
Languages
English
Users
Field technicians, service managers, dispatchers, customer service staff, and small business owners of appliance repair or service maintenance companies.
Industries Served
Appliance repair, field service operations, maintenance & repair services, equipment servicing, HVAC/trade companies, and other on-site service enterprises.
Tags
Field Service Management, Work Order Software, Route Optimization, Mobile Field App, Inventory & Asset Tracking, Customer Portal, Invoice Integration, QR-Tag Smart Maintenance, Scheduling & Dispatch

ServiceNode's In-App Market Place

Does ServiceNode have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), SGD (S$), HKD (HK$), NZD (NZ$)

Pros & Cons

  • Designed for small-to-medium field service operations, especially appliance repair businesses.
  • Mobile and web access enables field teams to operate in real-time.
  • Integration with financial tools helps connect service operations to billing.
  • Primarily focused on small service-business niche; may lack advanced features for large or complex operations.
  • API access may be limited, restricting custom integrations.
  • International deployment may require checking support, currency, and localisation.
  • May not fully support complex workflows, multi-level service operations, or heavily regulated environments.

ServiceNode's Support Options

Chatbot

Available

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