ServiceNow GRC logo

ServiceNow GRC

by ServiceNow · Since 2004
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ActiveAvailable globallyCloud
Quick facts
VendorServiceNow
Year launched2004
StatusActive
Location2225 Lawson Lane, Santa Clara, CA 95054, US
Countries servedGlobal
Languages12
Integrations9+
Free tier
Free trial
Contact salesYES

About ServiceNow GRC

ServiceNow GRC is a governance, risk, and compliance software from ServiceNow that enables business change with enterprise-wide risk-informed decisions in daily work. It combines learning, getting started guides, and demo viewing so organizations can make informed choices regarding compliance and risk management. The platform supports risk assessment and monitoring, compliance management, and audit management functions to improve governance. With its comprehensive approach, it helps businesses align their compliance efforts with risk management strategies. Key capabilities: risk assessment compliance management audit management reporting dashboarding Best for: organizations that need to manage risk and compliance effectively.

ServiceNow GRC by ServiceNow is a comprehensive Governance, Risk, and Compliance platform designed to help organizations manage regulatory requirements, mitigate risks, and maintain continuous compliance. Built on the powerful ServiceNow ecosystem, its primary purpose is to centralize risk-related data, automate workflows, and provide real-time visibility into compliance posture across departments. Key features include policy and compliance management, risk assessment tools, continuous monitoring, and audit management, all integrated into a single environment that supports better decision-making and operational efficiency. The user interface of ServiceNow GRC is clean, structured, and intuitive, following the modern design style of the broader ServiceNow platform. Users benefit from a dashboard-driven experience that organizes tasks, metrics, and analytics in an accessible format. Navigation is straightforward thanks to its well-organized menu layouts and customizable workspaces, making it easy for both technical and non-technical users to adapt. The logical arrangement of modules significantly reduces the learning curve for new users. Functionality is one of the strongest aspects of ServiceNow GRC. It offers automated risk scoring, policy lifecycle management, continuous control monitoring, and advanced reporting capabilities.

Pros & Cons

What users like
  • +This platform integrates Artificial Intelligence directly into workflows for better automation and efficiency.
  • +Users can manage operational risk and resilience in real time, ensuring minimal disruption during crises.
  • +The company provides a comprehensive learning ecosystem to quickly onboard and certify new users.
  • +The platform’s focus on "The world works with ServiceNow" suggests strong industry adoption and reliability.
  • +GenAI features promise to help users create and innovate within the system itself.
What users flag
  • The high complexity and enterprise focus likely mean substantial implementation and licensing costs.
  • The system requires significant training and resources to customize and manage effectively.
  • The platform's success relies heavily on consistent data input and careful integration into existing systems.
  • Heavy investment in the annual Knowledge conference hints at high reliance on vendor lock-in and training.
  • The omission of specific product names and feature details suggests a marketing-heavy approach.

Features

Key features

Real-Time Risk and Resilience Management
Helps users create experiences to manage organizational risk and resilience instantaneously as events unfold.
Artificial Intelligence (AI) Integration
AI is a core component, enabling users to get to work and create within the platform during their conference.
Workflow Automation
The company's slogan indicates its main function is managing and automating the flow of work across an organization.
Generative AI (GenAI)
Specific mention of GenAI suggests the use of advanced AI for content creation, problem-solving, or system building.
Integrated Developer Portal
Provides a dedicated space for developers to access tools, documentation, and the community to build on the platform.
Extensive Learning Resources
Offers a robust ecosystem of training, certification, product documentation, and a user community for continuous skill development.

Additional features

Real-Time Risk and Resilience Management
Provides tools to manage risk and maintain business continuity instantaneously.
Artificial Intelligence (AI)
Core technology used across the platform to automate and enhance work experiences.
Generative AI (GenAI)
Utilizes a specific type of AI for content generation or building new applications and workflows.
Workflow Management
The fundamental capability of the platform, enabling the organization of work processes.
Product Documentation
Offers detailed manuals and guides to help users understand and utilize the platform's features.
Training and Certification
Provides structured courses and formal qualifications for users and administrators.
Developer Portal
A resource hub offering tools and information for users who want to customize or extend the platform.
User Community
A shared space where users can connect, ask questions, and collaborate on solutions.
Product Accessibility
Ensures the software is designed to be usable by people with diverse abilities.
Resource Library
A central location for various informational assets like white papers, case studies, and guides.
Customer Stories
Provides examples and testimonials demonstrating successful implementation and use of the product.
Services & Support Portal
Offers professional services and a dedicated portal for technical assistance.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
16
Billing currencies

Interface languages

EnglishGermanFrenchSpanishItalianPortugueseDutchJapaneseChineseKoreanArabicRussian.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇭🇺HUF🇸🇬SGD🇳🇿NZD🇳🇴NOK🇰🇷KRW🇮🇳INR🇧🇷BRL

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