About ServiceSET
ServiceSET is a service management software from ServiceNow that provides a comprehensive solution for managing service delivery and performance. It includes service catalog management, incident management, and change management so teams can efficiently respond to service requests. The platform helps organizations maintain service quality and track performance metrics. ServiceSET supports integration with other ServiceNow modules and offers reporting capabilities for detailed insights into service operations. Key capabilities: service catalog management incident management change management performance analytics integration support Best for: IT teams that need to manage service delivery and improve operational efficiency.
ServiceSET Details
ServiceSET's In-App Market Place
Does ServiceSET have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($), ZAR (R)
Pros & Cons
- Streamlines business processes for improved efficiency
- Increases visibility and accountability across all levels of operation
- Enhances customer service by providing quick and accurate responses
- Enables seamless communication and collaboration among team members
- Offers real-time insights and analytics for better decision-making
- Integrates with existing systems for a smooth transition and implementation process
- Steep learning curve for users unfamiliar with ServiceNow platform
- Limited customization options for advanced users
- Expensive pricing, especially for small businesses
- Slow customer support response times
- Integration with third-party apps can be cumbersome
- Occasional bugs or glitches in the system
- Lacks some advanced features compared to competitors
ServiceSET's Support Options
Email Address
support@servicenow.comContact
1-800-555-1234Community Forums
https://community.servicenow.com/