ServiceTeam ITSM

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Software Status:Active

About ServiceTeam ITSM

ServiceTeam ITSM by Provance is a robust enterprise-grade IT service management solution designed primarily for organizations deeply invested in the Microsoft ecosystem

ServiceTeam ITSM Details

Vendor

provance

Year Launched

1997

Location

Provance Technologies Inc. 6 Gurdwara Road, Suite 204 Ottawa, ON, K2E 8A3 Canada

Deployment

cloud

Training Options

documentation, live online

Countries Served

All countries

Languages

English

Users

Large enterprises, Government agencies, IT departments, Managed service providers (MSPs)

Industries Served

Information Technology, Government & Public Sector, Healthcare, Finance & Banking, Education

ServiceTeam ITSM's In-App Market Place

Does ServiceTeam ITSM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

USD

Pros & Cons

Highly customizable workflows allow enterprises to tailor IT service processes to specific operational requirements
Strong asset and configuration management capabilities provide excellent visibility across complex IT infrastructures
Robust automation tools significantly reduce manual workload and improve service delivery efficiency across teams
Scalable architecture supports large enterprises with complex IT environments and high service demand volumes

Implementation process can be complex and require specialized expertise or certified partners for proper deployment
Pricing structure may be expensive for small businesses due to dependency on Microsoft licensing costs
User interface can feel less intuitive compared to newer standalone ITSM solutions in the market
Limited native marketplace restricts quick access to third-party plugins and ready-to-use extensions

ServiceTeam ITSM's Support Options

Email Address

support@provance.com

Contact

+1-613-727-9787

Documentation

https://www.provance.com/resources/whitepapers/