Provance Technologies Inc. 6 Gurdwara Road, Suite 204 Ottawa, ON, K2E 8A3 Canada
Email · Phone
All countries
About ServiceTeam ITSM
ServiceTeam ITSM by Provance is a robust enterprise-grade IT service management solution designed primarily for organizations deeply invested in the Microsoft ecosystem
ServiceTeam ITSM Details
Vendor
provance
Year Launched
1997
Location
Provance Technologies Inc. 6 Gurdwara Road, Suite 204 Ottawa, ON, K2E 8A3 Canada
Deployment
cloud
Training Options
documentation, live online
Countries Served
All countries
Languages
English
Users
Large enterprises, Government agencies, IT departments, Managed service providers (MSPs)
Industries Served
Information Technology, Government & Public Sector, Healthcare, Finance & Banking, Education
Tags
ITSM, Microsoft-integrated, service desk, IT operations, enterprise IT, workflow automation, asset management, help desk
ServiceTeam ITSM's In-App Market Place
Does ServiceTeam ITSM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD
Pros & Cons
- Highly customizable workflows allow enterprises to tailor IT service processes to specific operational requirements
- Strong asset and configuration management capabilities provide excellent visibility across complex IT infrastructures
- Robust automation tools significantly reduce manual workload and improve service delivery efficiency across teams
- Scalable architecture supports large enterprises with complex IT environments and high service demand volumes
- Implementation process can be complex and require specialized expertise or certified partners for proper deployment
- Pricing structure may be expensive for small businesses due to dependency on Microsoft licensing costs
- User interface can feel less intuitive compared to newer standalone ITSM solutions in the market
- Limited native marketplace restricts quick access to third-party plugins and ready-to-use extensions
ServiceTeam ITSM's Support Options
Email Address
support@provance.comContact
+1-613-727-9787Documentation
https://www.provance.com/resources/whitepapers/ServiceTeam ITSM's Alternatives
iOCO
iOCO is one of Africa’s largest technology solutions and digital transformation companies, offering a broad…
Collateral Registry Systems (CRS)
Bsystems Limited delivers Collateral Registry Systems (CRS) as a software platform focused on operational efficiency.…
IBM Spectrum Symphony
IBM Spectrum Symphony is an enterprise-grade high-performance computing and workload management platform designed to accelerate…
