ServiceTracker

0(0 reviews)

Software Status:Active

About ServiceTracker

ServiceTracker is a service management software from ServiceTracker that helps organizations manage and track service requests. It includes features such as ticketing management, service level agreement tracking, and analytics reporting so users can effectively monitor service performance. The software provides tools for managing customer interactions, automating workflows, and generating performance reports. By using these capabilities, teams can improve their service delivery and response times. Key capabilities: ticketing management service level agreement tracking analytics reporting customer interaction management workflow automation Best for: service teams that need to manage service requests and improve operational efficiency.

ServiceTracker Details

Vendor

ServiceTracker

Year Launched

2014

Location

Britannia House Caerphilly Business Park Caerphilly South Wales CF83 3GG

Deployment

cloud

Training Options

documentation, videos, live online, in person

Countries Served

All Countries

Languages

English, Spanish, French, German

Users

Pest Control Technician, Field Service Manager, Compliance Officer, Scheduling Coordinator, Customer Service Manager, Operations Supervisor, Asset Manager, Contract Manager, Sales & Lead Manager, Environmental Health Officer

Industries Served

Pest Control, Facilities Management, Environmental Services, Food Safety & BRC-Compliant Operations, HSE-Regulated Businesses

ServiceTracker's In-App Market Place

Does ServiceTracker have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

GBP (£)

Pros & Cons

Centralized system improves workflow efficiency for pest control and services.
Mobile access allows field staff to update information in real-time.
User-friendly interface simplifies onboarding and daily operational management tasks.
Customizable features allow businesses to adapt software to unique requirements.
Customer support is responsive, helpful, and provides thorough training consistently.

Some users experience functional limitations compared to other specialized software options.
Advanced customization may require time and technical knowledge to implement.
Certain features may not fully integrate with third-party CRM or tools.
Initial setup can be complex for larger teams or multiple locations.
Occasional software updates or changes can temporarily disrupt workflow efficiency.