ServiceTracker is a service management software from ServiceTracker that helps organizations manage and track service requests. It includes features such as ticketing management, service level agreement tracking, and analytics reporting so users can effectively monitor service performance. The software provides tools for managing customer interactions, automating workflows, and generating performance reports. By using these capabilities, teams can improve their service delivery and response times. Key capabilities: ticketing management service level agreement tracking analytics reporting customer interaction management workflow automation Best for: service teams that need to manage service requests and improve operational efficiency.
ServiceTracker is a comprehensive field service management and pest control software designed to streamline operations, enhance compliance, and improve customer experiences for small to enterprise-level businesses. The platform allows businesses to manage all aspects of their operations, from job requests and quoting to scheduling, invoicing, and reporting, through a single, unified system. ServiceTracker emphasizes regulatory compliance by automating data capture for standards including HSE, FSA, ISO, CRRU, CHAS, CEPA, and BRC, reducing administrative burden and ensuring audit readiness. Its mobile app, available on iOS and Android, empowers technicians to log completed work, add photos, capture signatures, track resources, and manage recurring jobs, even offline, ensuring operations continue uninterrupted in low-signal areas. Automated reporting delivers client-ready reports instantly, while in-depth management dashboards provide insights into performance, contract fulfillment, and team productivity. The platform also offers robust customer and contract management tools, including CRM functionality, lead tracking, contract management, invoice management, and asset tracking. Additional features such as trend analysis, document management, and biologist reporting cater to clients with strict compliance or food safety requirements.
GBP 63
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ServiceTracker is a service management software from ServiceTracker that helps organizations manage and track service requests. It includes features such as ticketing management, service level agreement tracking, and analytics reporting so users can effectively monitor service performance. The software provides tools for managing customer interactions, automating workflows, and generating performance reports. By using these capabilities, teams can improve their service delivery and response times. Key capabilities: ticketing management service level agreement tracking analytics reporting customer interaction management workflow automation Best for: service teams that need to manage service requests and improve operational efficiency.
Does ServiceTracker have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
NA
GBP 63
GBP (£)
Email Address
info@servicetracker.uk.comContact
+44 (0) 330 223 1022Community Forums
https://stkr.my.site.com/s/Chatbot
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