About ServiceTrade
ServiceTrade is a field service management software from ServiceTrade that helps improve operations and boost profits for commercial service contractors. It combines scheduling, dispatching, and inspections, and offers a Technician Mobile App so businesses can manage their field operations efficiently. With over a decade of advancement, ServiceTrade is designed specifically for contractors looking to grow and simplify their service delivery. The platform also includes a PartsManager feature, allowing easy tracking of inventory. Key capabilities: scheduling dispatching parts management technician mobile app inspections Best for: commercial service contractors that need to manage their field operations effectively.
ServiceTrade is a highly specialized field service management software platform tailored for commercial service contractors, offering an impressive blend of functionality, industry specificity, and operational efficiency. Built with the intent to bring structure and visibility to the often fragmented nature of service operations, ServiceTrade serves as a central hub that connects the office, field technicians, and customers in a seamless, cloud-based environment. What sets ServiceTrade apart from many other FSM solutions is its focus on real-world challenges faced by contractors in industries such as fire protection, HVAC, electrical, and commercial kitchen maintenance. From scheduling and dispatching to detailed inspection tracking and real-time client communication, the platform consolidates every key business function into a single, integrated workflow. Its design philosophy emphasizes usability and adaptability, making it easier for businesses to streamline complex field service processes and improve overall service delivery. One of the most compelling aspects of ServiceTrade is the technician mobile app, which empowers field staff with tools to stay connected and productive while on the job.
Pros & Cons
- +Automated emails with custom links are highly effective.
- +Appealing product presentation and professional surface-level features.
- +Customers appreciate the detailed information and ease of use for quotes and asset history.
- +Responsive customer support and attentiveness to feature requests.
- +Strong team relationships and dedication to improving the product.
- −Complex processes concealed during demonstrations.
- −Limited functionality on mobile devices or tablets for tasks like drag-and-drop scheduling.
- −Emails do not automatically sync with QBO invoices, requiring manual input.
- −Error messages are difficult to understand and troubleshoot.
- −Refresh delays hinder smooth user experience.
Features
Key features
- Office Coordination
- Improves efficiency in scheduling, dispatching, and customer management.
- Scheduling
- Facilitates the planning and assignment of service appointments and tasks.
- Dispatching
- Enables efficient allocation of technicians to service calls and projects.
- PartsManager
- Helps manage and track parts inventory for service and repair work.
- Field Efficiency
- Provides tools to optimize the productivity of field technicians.
- Technician Mobile App
- Equips field technicians with mobile access to job information and tools.
- InspectionManager
- Streamlines the process of conducting and reporting on inspections.
- Timecards
- Simplifies the tracking and management of technician work hours.
- Client Communication
- Enhances communication with clients throughout the service process.
Additional features
- Office Coordination
- Improves efficiency in scheduling, dispatching, and customer management.
- Scheduling
- Facilitates the planning and assignment of service appointments and tasks.
- Dispatching
- Enables efficient allocation of technicians to service calls and projects.
- PartsManager
- Helps manage and track parts inventory for service and repair work.
- Field Efficiency
- Provides tools to optimize the productivity of field technicians.
- Technician Mobile App
- Equips field technicians with mobile access to job information and tools.
- InspectionManager
- Streamlines the process of conducting and reporting on inspections.
- Timecards
- Simplifies the tracking and management of technician work hours.
- Client Communication
- Enhances communication with clients throughout the service process.
- Customer Portal
- Offers clients a self-service portal to access information and manage their service needs.
- Customer Service Link
- Provides a direct link for clients to access service-related information.
- Management Visibility
- Offers managers real-time insights into operations and performance.
- Business Reporting
- Provides tools for generating reports on key business metrics.
- Accounting Integrations
- Integrates with accounting software for seamless financial management.
- Project Management
- Enables the planning, execution, and tracking of service projects.
- Service Sales CRM
- Manages leads, opportunities, and customer relationships for service sales.
- Quoting
- Simplifies the process of creating and delivering service quotes.
- Artificial Intelligence (Smart AI)
- Leverages AI to enhance various aspects of the platform.
- Asset Management
- Tracks and manages customer assets for service and maintenance.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About ServiceTrade
ServiceTrade is a field service management software from ServiceTrade that helps improve operations and boost profits for commercial service contractors. It combines scheduling, dispatching, and inspections, and offers a Technician Mobile App so businesses can manage their field operations efficiently. With over a decade of advancement, ServiceTrade is designed specifically for contractors looking to grow and simplify their service delivery. The platform also includes a PartsManager feature, allowing easy tracking of inventory. Key capabilities: scheduling dispatching parts management technician mobile app inspections Best for: commercial service contractors that need to manage their field operations effectively.
ServiceTrade Details
ServiceTrade's In-App Market Place
Does ServiceTrade have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (Fr.), CNY (¥), INR (₹), RUB (₽)
Pros & Cons
- Automated emails with custom links are highly effective.
- Appealing product presentation and professional surface-level features.
- Customers appreciate the detailed information and ease of use for quotes and asset history.
- Responsive customer support and attentiveness to feature requests.
- Strong team relationships and dedication to improving the product.
- Complex processes concealed during demonstrations.
- Limited functionality on mobile devices or tablets for tasks like drag-and-drop scheduling.
- Emails do not automatically sync with QBO invoices, requiring manual input.
- Error messages are difficult to understand and troubleshoot.
- Refresh delays hinder smooth user experience.
ServiceTrade's Support Options
Email Address
support@servicetrade.comContact
+1 919-246-9900ServiceTrade's Alternatives
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