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Software Status:Active

About ServiceTrade

ServiceTrade is a field service management software from ServiceTrade that helps improve operations and boost profits for commercial service contractors. It combines scheduling, dispatching, and inspections, and offers a Technician Mobile App so businesses can manage their field operations efficiently. With over a decade of advancement, ServiceTrade is designed specifically for contractors looking to grow and simplify their service delivery. The platform also includes a PartsManager feature, allowing easy tracking of inventory. Key capabilities: scheduling dispatching parts management technician mobile app inspections Best for: commercial service contractors that need to manage their field operations effectively.

ServiceTrade Details

Vendor
ServiceTrade
Year Launched
2012
Location
5003 South Miami Boulevard, Suite 500, Durham, NC, 27703
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Service Managers, Dispatch Coordinators, Field Technicians, Project Managers, Sales Representatives, Inspectors, Operations Managers, Customer Support Staff, Account Managers, Business Owners
Industries Served
Fire Protection & Life Safety, Commercial HVAC, Mechanical Services, Refrigeration, Electrical Contracting, Kitchen Exhaust Cleaning, Plumbing, Building Maintenance, Facility Services, Commercial Contracting
Tags
Field Service Management, ServiceTrade

ServiceTrade's In-App Market Place

Does ServiceTrade have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (Fr.), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Automated emails with custom links are highly effective.
  • Appealing product presentation and professional surface-level features.
  • Customers appreciate the detailed information and ease of use for quotes and asset history.
  • Responsive customer support and attentiveness to feature requests.
  • Strong team relationships and dedication to improving the product.
  • Complex processes concealed during demonstrations.
  • Limited functionality on mobile devices or tablets for tasks like drag-and-drop scheduling.
  • Emails do not automatically sync with QBO invoices, requiring manual input.
  • Error messages are difficult to understand and troubleshoot.
  • Refresh delays hinder smooth user experience.

ServiceTrade's Support Options

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