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Serviceware Performance

by Serviceware · Since 1998
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ActiveAvailable globallyCloud
Quick facts
VendorServiceware
Year launched1998
StatusActive
LocationServiceware-Kreisel 1 65510 Idstein Germany
Countries servedGlobal
Languages7
Integrations1+
Free tier
Free trial
Contact salesYES

About Serviceware Performance

Serviceware Performance is a IT service automation software from Serviceware that delivers AI-powered solutions for effective IT management. It provides features like smart IT financial management, a report by Forrester naming Serviceware as a "Strong Performer", and capabilities that are built in rather than bolted on, so organizations can achieve efficient service operations. This software is designed to help businesses navigate uncertain times with confidence. Key capabilities: AI-Powered Automation IT Financial Management Performance Reporting Risk Management Resource Allocation Best for: IT managers and decision-makers that need to effectively manage service operations and financial aspects of IT.

Serviceware Performance is a comprehensive Business Performance Management Software designed to enhance decision-making and control processes within organizations. Its primary purpose is to provide instant access to pertinent data, enabling businesses to plan, monitor, and analyze their performance effectively. Key features include budgeting, forecasting, reporting, and strategic management, all of which are essential for maintaining a competitive edge in today’s fast-paced business environment. The user interface of Serviceware Performance is designed with user-friendliness in mind. It features an intuitive layout that allows users to navigate through various modules effortlessly. The interface is clean and modern, with a focus on functionality and ease of use. Unique design elements, such as customizable dashboards and drag-and-drop functionality, make it easy for users to tailor the software to their specific needs. The navigation is straightforward, with clearly labeled menus and a logical flow that minimizes the learning curve for new users. Serviceware Performance offers a wide range of functionalities and features that cater to different aspects of business performance management.

Pros & Cons

What users like
  • +User-Friendly: Easy to use with a short learning curve.
  • +Comprehensive Features: Offers a wide range of functionalities for performance management.
  • +Mobile Support: Accessible on mobile devices.
  • +AI/ML Capabilities: Advanced predictive planning features
What users flag
  • Printing Limitations: Some limitations in printing capabilities.
  • Pricing Transparency: Lack of publicly available pricing information.

Features

Key features

Modern Reporting
Serviceware Performance empowers you to create visually appealing and informative reports that align with your corporate branding.
Ad-Hoc Analyses
With the flexibility to perform ad-hoc analyses, you can explore data on-demand and uncover hidden insights.
Business Applications
The software integrates seamlessly with your existing business applications, streamlining data flow and analysis.
Pre-Defined Best Practice Templates
Benefit from pre-built templates that accelerate your reporting and analysis processes.
Flexible Content Customization
Tailor reports and analyses to meet specific needs and preferences.

Additional features

Flexible Corporate Planning
Serviceware Performance provides a centralized platform for consolidating and managing diverse sub-plans.
Context Creation
Enhance your planning by including comments, appendices, and calculations to provide additional context and support discussions.
User-Defined Release Workflows
Establish customized workflows to streamline the submission and approval processes for planning modules.
Self-Service Access to Machine Learning
Even without extensive data science or programming skills, you can easily leverage machine learning capabilities.
Powerful ML Models for Increased Planning Precision
Employ advanced machine learning models to improve the accuracy of your planning forecasts.
Scalability and Automation through AI/ML
Enhance planning efficiency and reduce manual effort by automating tasks and scaling processes.
Free Analysis (Self-Service)
Empower users to perform their own ad-hoc analyses without requiring IT assistance.
Extensive Reporting Capabilities with Scheduling
Generate comprehensive reports and schedule their delivery to relevant stakeholders.
Mobile Device Access
Access important business metrics and insights on your mobile devices for on-the-go decision-making.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
44
Billing currencies

Interface languages

EnglishGermanFrenchSpanishPortugueseJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB🇸🇪SEK🇸🇬SGD🇭🇰HKD🇳🇿NZD🇰🇷KRW🇧🇷BRL🇲🇽MXN🇿🇦ZAR🇹🇷TRY🇦🇪AED🇸🇦SAR🇩🇰DKK🇳🇴NOKKWDQAR🇮🇩IDR🇲🇾MYR🇵🇭PHP🇹🇭THB🇨🇴COP🇨🇱CLP🇻🇳VND🇦🇷ARS🇵🇪PEN🇮🇱ILS🇵🇱PLN🇨🇿CZK🇭🇺HUF🇳🇿NZD🇹🇼TWD🇵🇭PHPPABBGN🇷🇴RON

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