About SERVTRAC
SERVTRAC is a service management software from AMTECH Computer Services that helps organizations manage their service operations. It includes features for tracking service requests, managing resources, and reporting on service performance so that teams can improve operational efficiency. SERVTRAC enables user-defined workflows, mobile access for field technicians, and integration with existing systems for better coordination. Key capabilities: service request tracking resource management performance reporting user-defined workflows mobile access Best for: service organizations that need to manage service operations effectively.
SERVTRAC Details
SERVTRAC's In-App Market Place
Does SERVTRAC have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud ($), Cad ($), Jpy (¥), Chf (Fr), Nzd ($), Dkk (Kr), Sek (Kr), Nok (Kr), Sgd ($), Hkd ($), Ils (₪)
Pros & Cons
- Manages the entire FSM lifecycle in a single platform, with strong accounting integration to reduce data re-entry.
- Described as user-friendly and intuitive, making it easy to learn and use.
- The support team is known for being responsive and helpful in resolving issues.
- Provides technicians with job details, customer history, and invoicing capabilities in the field.
- Offers customizable reports and dashboards for better decision-making.
- While user-friendly, some users find the interface can feel dated compared to newer, more modern FSM solutions.
- Some users report that the mobile app could use more features or improvements compared to the desktop version.
- Specific pricing information is not publicly available and would require a direct inquiry.
- Occasional bugs and issues have been reported by users after updates, requiring support intervention.
SERVTRAC's Support Options
Email Address
info@amtechcs.com