SESTEK Speech Recognition is an AI-powered technology that converts spoken language into text with a claimed accuracy of up to 98%. It supports over 40 languages and is designed for use in various applications like conversational IVR and analytics.
SESTEK Speech Recognition is an enterprise-grade AI technology that converts speech to text. It is a core component of SESTEK's conversational AI suite, which serves industries like banking, insurance, telecom, and call centers. The technology boasts a high accuracy rate of up to 98% and supports over 40 languages, including monolingual and multilingual models. Key capabilities include real-time transcription, noise robustness, speaker diarization, and natural language understanding. It can be deployed on-premise or in the cloud. While the company provides extensive product documentation and a support portal, it does not publish pricing information, requiring potential customers to contact sales for a quote. The solution is aimed at businesses looking to automate customer interactions, analyze conversations for quality management, and improve overall customer experience through voice-powered applications.
Converts speech into text with a market-leading accuracy rate of up to 98%, enabling reliable analysis and interaction.
Supports over 40 languages and various multilingual models, allowing for global deployment and use in diverse linguistic environments.
Designed to function effectively in noisy environments, ensuring high accuracy even with background noise.
Transcribes speech in real-time, enabling immediate use in applications like live agent assistance and conversational IVR.
Identifies and separates different speakers in an audio stream, which is crucial for analyzing multi-participant conversations.
Interprets the intent behind spoken words, going beyond simple transcription to understand user commands.
Automatically detects the language being spoken from a list of supported languages.
Detects specific keywords or phrases within a stream of audio.
Measures acoustic indicators such as silence duration, monotonicity, and interruptions for performance analysis.
Analyzes the emotional tone of speakers to gauge customer and agent sentiment during interactions.
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SESTEK Speech Recognition is an AI-powered technology that converts spoken language into text with a claimed accuracy of up to 98%. It supports over 40 languages and is designed for use in various applications like conversational IVR and analytics.
Does SESTEK Speech Recognition have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Email Address
info@sestek.comContact
+90 850 737 27 37Documentation
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