SFL Insights logo

SFL Insights

by SFL Tech · Since 2010
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Active1+ countriesCloudOn-premise
Quick facts
VendorSFL Tech
Year launched2010
StatusActive
LocationDubai International Financial Centre, Unit 201, Level 1, Gate Avenue, South Zone,, Dubai, Dubai AE
Countries served1+
Languages2
Integrations
Free tier
Free trial
Contact salesYES

About SFL Insights

SFL Insights is a web/mobile application solution from SFL Tech designed for freight forwarders. It provides shipment visibility, tracking, and analytics so users can access real-time data on their shipments from any device. The application is powered by CargoWise One Data, ensuring users have comprehensive access to their shipment-related information at their fingertips. With features like milestones tracking and multi-language support, it helps users easily navigate and manage shipments efficiently. Key capabilities: shipment visibility milestone tracking real-time data access multi-device compatibility analytics reporting Best for: freight forwarders that need to manage and track shipments effectively.

SFL Insights is an essential digital solution for freight forwarders leveraging the CargoWise One ecosystem. It excels as a White Label Visibility Tool, transforming raw CargoWise data into a professional, fully-branded, 24/7 client experience across web and mobile devices. By offering real-time tracking, document management, and powerful reporting, SFL Insights significantly enhances customer satisfaction and reduces the operational burden on logistics teams through RPA-driven data elimination. While its dependency on CargoWise and custom enterprise pricing are key constraints, the platform's ability to digitize the customer journey and streamline back-office tasks makes it a highly effective tool for global logistics providers aiming for superior service and efficiency.

Pros & Cons

What users like
  • +Reduces manual work by automating data entry (RPA) and document sharing
  • +Allows freight forwarders to present the platform as their proprietary technology
  • +Provides clients with a modern, 24/7 web and mobile tracking experience
  • +It expertly leverages CargoWise data to create a powerful, customer-facing portal.
What users flag
  • Designed for the large-scale needs of freight forwarders and their clients
  • Requires consulting and implementation
  • It is an augmented visibility tool, not a full-scale ERP or TMS system
  • The solution is deeply tied to and primarily powered by data from the CargoWise One platform

Features

Key features

White Label Solution
Allows freight forwarders to completely brand the platform with their own logos, splash screens, and colors, turning SFL Insights into a customized, client-facing digital portal.
End-to-End Shipment Visibility (Web and Mobile)
Provides clients with real-time, 24/7 access to easily track their orders on a map and via detailed reports from any device.
Document Management and Sharing
Enables clients to view, upload, download, and share critical shipment documents, invoices, and Statements of Accounts in one centralized location.
Data Entry Elimination (RPA/Automation)
Integrates with Robotic Process Automation (RPA) tools to automate the transfer of data into the core ERP system, reducing manual labor and improving accuracy.
Data-Driven Insights & Dashboard
Supplies users and clients with valuable reports and analytics on key metrics like on-time performance and freight spend, facilitating informed decision-making.

Additional features

Milestone Tracking
Displays crucial, user-defined milestones relevant to the customer journey, providing clarity on shipment progress.
Dashboard and Reporting
Offers a home section and customizable dashboards to monitor essential data and generate analytical reports for deeper operational understanding.
Data Entry Elimination/RPA
Automates the process of entering data into connected ERP systems, saving substantial time and minimizing human error.
Customizable Webtracker/Portal
Gives users control over the customer interface, allowing them to remove fields, enhance navigation, and customize milestone displays for an optimal client experience.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
2
Interface languages
4
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇪AED

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