ShiftWizard logo

ShiftWizard

by HealthStream · Since 1990
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Active1+ countriesCloud
Quick facts
VendorHealthStream
Year launched1990
StatusActive
Location500 11th Ave N, Suite 1000, Nashville, TN 37203, US
Countries served1+
Languages9
Integrations20+
Free tier
Free trial
Contact sales

About ShiftWizard

ShiftWizard is a workforce management platform from HealthStream designed for healthcare organizations. It provides scheduling, time and attendance tracking, and communication tools so organizations can effectively manage their staff. ShiftWizard helps reduce scheduling conflicts, ensure compliance with labor laws, and improve staff satisfaction by offering flexibility in scheduling options. With features such as mobile accessibility, real-time notifications, and reporting analytics, it supports efficient workforce management in dynamic healthcare settings. Key capabilities: Scheduling Time and Attendance Staff Communication Reporting Analytics Mobile Access Best for: healthcare managers that need to manage employee schedules and track attendance.

ShiftWizard by HealthStream is a specialized healthcare workforce management software designed to optimize staff scheduling, reduce labor costs, and improve employee engagement across hospitals and clinical environments. Its primary purpose is to streamline the complex process of nurse and staff scheduling by offering predictive tools, mobile shift swaps, and real-time dashboards. With features like acuity-based assignments and credential tracking, ShiftWizard ensures that healthcare organizations can align staffing with patient needs while maintaining compliance and operational efficiency. The user interface of ShiftWizard is clean and intuitive, tailored for both administrators and frontline staff. The dashboard provides a centralized view of staffing metrics, shift coverage, and labor forecasts. Navigation is straightforward, with role-based access that simplifies task management for different user levels. The mobile app enhances usability by allowing staff to view schedules, request time off, and swap shifts on the go, promoting autonomy and flexibility. Functionally, ShiftWizard stands out with its predictive scheduling capabilities, which use census data and historical trends to forecast staffing needs. The platform supports multi-facility scheduling, enabling centralized control over departments and locations.

Pros & Cons

What users like
  • +Purpose-built for healthcare organizations—designed by medical professionals to handle complex staffing needs such as acuity, credentials, and licensing.
  • +Empowers staff through self-scheduling, shift swaps, and mobile access, helping reduce burnout and improve retention.
  • +Certified integrations with Workday, EMR, HR, and Payroll systems streamline workflows and minimize manual data entry.
  • +Predictive census and real-time visibility tools support cost control by optimizing labor usage and reducing overtime.
What users flag
  • Pricing information is not publicly available, requiring direct contact with the vendor.
  • Mobile app offers limited functionality compared to the desktop version, according to user feedback.
  • May not fully accommodate the dynamic, fast-paced nature of trauma or emergency department scheduling.
  • Navigation can feel unintuitive in some areas, with multiple clicks needed for frequent actions.
  • Primarily designed for large hospitals and healthcare systems—less suited for smaller organizations.

Features

Key features

Self-Scheduling & Mobile Shift Swaps
Empowers staff to manage their own shifts via mobile.
Predictive Scheduling Tools
Aligns staffing with patient demand using forecasting.
Live Dashboards & Reports
Real-time visibility into staffing and labor costs.
Workday-Certified Integration
Seamless interoperability with Workday systems.
Multi-Facility, Multi-Department View
Centralized scheduling across locations.

Additional features

Effortless Schedule Access
View and manage schedules anytime via desktop or the mobile app.
Streamlined PTO Requests
Staff can easily submit, track, and managers can approve paid time off requests directly in the system.
Easily Fill Open Shifts
Quick coverage for last-minute open shifts is facilitated through automated notifications and the mobile app.
Add Status or Preference Icons
Managers can use icons to quickly convey user status (e.g., sick, do not call) or preferences on the schedule.
Multi-Facility, Multi-Department View
Manage staffing across an entire health system from a single dashboard with consistent standards.
Workforce Optimization
Tools designed to maximize staff availability and make the best use of people and budget.
Overtime Reduction
Real-time visibility and predictive tools help reduce unscheduled overtime and agency spend.
License/Credential Tracking
Functionality to manage staff certifications, licenses, or memberships, with automated notifications for approaching expiry.
Highly Customizable/Configurable
The system can be tailored to the complex and unique staffing rules of different departments and facilities within a healthcare organization.
Acuity & Assignment Manager
A related feature (or module) to align staffing and patient assignments based on patient demand and complexity.
Incentive Management Module
Helps organizations manage monetary and non-monetary incentive programs to improve staff engagement.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
9
Interface languages
13
Billing currencies

Available in

Global (United States)

Interface languages

EnglishSpanishPortugueseFrenchGermanItalianDutchRussianChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇮🇳INR🇯🇵JPY🇨🇳CNY🇷🇺RUB🇧🇷BRL🇲🇽MXN🇰🇷KRW🇿🇦ZAR

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