ShipBob logo

ShipBob

by ShipBob, Inc. · Since 2014
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ActiveAvailable globallyCloud
Quick facts
VendorShipBob, Inc.
Year launched2014
StatusActive
Location120 N. Racine Ave. Suite 100, Chicago, IL 60607, US
Countries servedGlobal
Languages2
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About ShipBob

ShipBob is a cloud‑based ecommerce fulfillment platform that helps online brands manage their end‑to‑end order fulfillment through a global network of warehouses.

ShipBob is a cloud‑based ecommerce fulfillment platform that helps online brands manage their end‑to‑end order fulfillment through a global network of warehouses. It integrates inventory, order management, shipping, returns, and analytics into a unified dashboard — making it suitable for direct‑to‑consumer (DTC) and wholesale sellers. Founded in 2014 and headquartered in Chicago, ShipBob operates 60+ fulfillment centers across North America, Europe, and Australia, giving merchants fast delivery options and reduced shipping costs by placing inventory closer to customers. The platform supports a wide range of ecommerce platforms and marketplaces (e.g., Shopify, BigCommerce, Amazon, Walmart), automating order capture and fulfillment while providing real‑time visibility into inventory levels and shipment status. ShipBob’s technology helps merchants increase fulfillment speed (including 2‑day shipping programs), lower costs through optimized carrier routes, and improve customer experience with branded or custom packaging.

Pros & Cons

Pros
  • Fast 2‑day US delivery option increases customer satisfaction and conversions.
  • Real‑time inventory visibility prevents stockouts and overselling issues.
  • Automated order routing optimizes carrier selection for savings.
  • Detailed analytics help merchants plan fulfillment and reduce costs.
Cons
  • Some merchants report inconsistent customer support response times.
  • Advanced features may require training to use effectively.
  • Return management can be complex for high‑volume returns.
  • International expansion still limited by local customs requirements.
  • Dependence on third‑party carriers may affect delivery control.

Features

Key features

Order & Inventory Management

central dashboard for orders and stock levels

Custom Packaging Options

branded unboxing experiences

Returns Management

streamlined customer return processing

Distributed Inventory

multi‑warehouse allocation to reduce shipping costs

Automated Order Routing

selects optimal warehouse/carrier

Analytics & Reporting

performance insights for fulfillment decisions

2‑Day Shipping Program

fast delivery across continental US

Additional features

Order management

track orders from placement to delivery

Platform integrations

sync with ecommerce stores

API access

developer tools for custom integrations

Branded packaging

customizable unboxing options

Return processing

automated returns and restocking

Real‑time analytics

fulfillment performance dashboards

2‑day delivery options

expedited shipping capability

Shipping optimization

algorithm to choose best carrier

Warehouse distribution

split inventory strategically

Inventory tracking

monitor stock levels across fulfillment centers

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
16
Billing currencies

Interface languages

EnglishSpanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇲🇽MXN🇸🇬SGD🇭🇰HKD🇳🇴NOK🇷🇺RUB🇮🇱ILS

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