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ShipHero

by ShipHero · Since 2013
No reviews yet
Active1+ countriesCloud
Quick facts
VendorShipHero
Year launched2013
StatusActive
LocationGarnerville, New York USA
Countries served1+
Languages1
Integrations50+
Free tierN/A
Free trialN/A
Contact salesYES

About ShipHero

ShipHero is a Warehouse Management System (WMS) from ShipHero designed for DTC brands and 3PL providers running their own warehouse and shipping operations. It combines inventory management, order fulfillment, and shipping integrations so businesses can manage their logistics efficiently. ShipHero supports comprehensive reporting features and customizable workflows to adapt to various operational needs. It is recognized for its capability to reduce wasted time in warehouse processes, ultimately leading to faster fulfillment. With a user-friendly interface, ShipHero is adaptable for businesses of different sizes. Key capabilities: inventory tracking order management shipping label creation reporting tools customizable dashboards Best for: businesses that need a reliable solution for warehouse and shipping management.

ShipHero by ShipHero is a robust and feature-rich order fulfillment software designed to optimize warehouse management and shipping processes for eCommerce businesses. Built with a focus on efficiency, accuracy, and scalability, ShipHero provides tools to streamline inventory management, order processing, and shipping operations. Its capabilities, including real-time inventory tracking, automated order workflows, and advanced analytics, make it a reliable solution for businesses looking to enhance operational productivity and customer satisfaction. The software’s user interface is thoughtfully designed for simplicity and ease of use, making it accessible to users with varying technical expertise. ShipHero’s clean dashboard provides a centralized view of key metrics, enabling users to monitor performance and address tasks efficiently. Features like drag-and-drop functionality further simplify complex processes such as managing inventory and processing orders. The inclusion of customizable workflows and real-time updates ensures that users can tailor the software to meet their unique business requirements while maintaining smooth operations. These design elements reduce the learning curve and help teams quickly adapt to the platform.

Pros & Cons

Pros
  • Powerful warehouse management software (WMS) with a cloud-based system
  • Reduces errors in picking and shipping
  • Increases picking efficiency
  • Integrates with several sales platforms including Shopify, WooCommerce, and NetSuite
  • User-friendly interface
  • Great customer support (according to some reviews)
Cons
  • Starting price not listed
  • May not be suitable for beginners due to minimum order volume requirements
  • Lacks some reporting features (difficulty creating custom reports)
  • Inconsistency with customer support (mentioned in some reviews)
  • Potential for billing errors (mentioned in some reviews)
  • Requires switching between dashboards for some features (mentioned in some reviews)
  • Confusing error messages

Features

Key features

1. Order & Return Management

Integrations with major eCommerce platforms (Shopify, Loop)

Order tracking and shipment notifications
Automation rules (warehouse routing, shipping method mapping, address validation)
Returns management
2. Inventory Management

Multi-warehouse and order allocation

Purchase Orders (POs) and receiving
Re-order and replenishment level setting
Cycle counting, kitting, logs & reports, putaway
3. Mobile Pick & Pack

Mobile app for picking with barcode scanning

Optimized and guided pick routes
Automatic batch creation

Additional features

1. Order & Returns

Integrations with major eCommerce platforms (Shopify, Loop)

Order tracking and shipment notifications
Automation rules (warehouse routing, shipping method mapping, address validation)
Returns management
2. Inventory

Multi-warehouse and order allocation

Purchase Orders (POs) and receiving
Re-order and replenishment level setting
Cycle counting, kitting, logs & reports, putaway
3. Mobile Pick & Pack

Mobile app for picking with barcode scanning

Optimized and guided pick routes
Automatic batch creation
4. Rate Shopping

Real-time shipping rate comparison from multiple carriers

Label creation for the cheapest option
5. Reports

Built-in reports on various aspects:

Cost of Goods Sold (COGS)
Picker/Packer Efficiency
Replenishment
Inventory & Sales
Operations & Shipments
Efficiency

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
14
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇭🇰HKD🇸🇬SGD🇨🇭CHF🇸🇪SEK🇳🇿NZD🇰🇷KRW🇮🇳INR

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