About ShipMonk
ShipMonk is a third-party logistics (3PL) provider for direct-to-consumer (D2C) e-commerce brands. It offers fulfillment services powered by a proprietary software platform for managing orders, inventory, and shipping across multiple channels.
ShipMonk is a technology-driven third-party logistics (3PL) company that provides fulfillment services for direct-to-consumer (D2C) and omnichannel brands. The core of its offering is a proprietary software platform that unifies order management, inventory control, and shipping logistics. This allows businesses to manage their entire fulfillment operation from a single dashboard. Key features include multi-location inventory tracking, automated order routing, a Virtual Carrier Network for optimized shipping rates, and detailed analytics. ShipMonk also focuses on the post-purchase experience with branded tracking and returns management. The service integrates with over 100 e-commerce platforms and marketplaces. Pricing is quote-based, tailored to a business's order volume and specific needs. Support is provided through dedicated account teams known as 'Happiness Engineers'.
Pros & Cons
- Combines 3PL services with a proprietary, all-in-one software platform.
- Offers extensive integrations with over 100 e-commerce shopping carts and marketplaces.
- Provides a Virtual Carrier Network (VCN) to optimize shipping rates.
- Features for enhancing the post-purchase customer experience, like branded tracking.
- SOC 2 Type II certified platform ensures a high level of security and compliance.
- Pricing is not publicly listed and requires a custom quote.
- As a 3PL service, it may be more complex than a simple shipping software for very small businesses.
- The service is primarily for businesses that need to outsource their physical product fulfillment.
Features
Key features
Centralizes orders from all sales channels with rules for routing, holds, tagging, and packaging.
Provides real-time stock tracking across multiple locations, with support for lot/expiry control and low-stock alerts.
Utilizes a Virtual Carrier Network (VCN) for intelligent routing to secure competitive shipping rates.
Offers pre-built dashboards and BI integrations for billing analysis and cost breakdowns.
Includes features like branded tracking pages and a streamlined returns process to enhance customer loyalty.
Additional features
Manages bulk order fulfillment for retailers and partners.
Supports international shipping with DDP (Delivered Duty Paid) and Section 321 capabilities.
Allows users to configure 'if this, then that' logic for fulfillment processes without needing a developer.
Provides an in-platform portal to file, track, and resolve shipping claims.
Supports the use of branded packaging to enhance the unboxing experience.
Offers services for shipping hazardous materials in compliance with regulations.
Enables seamless connection of external systems to the ShipMonk platform.
The platform is SOC 2 Type II certified.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to ShipMonk
Back Office
A restaurant management software for accounting, payroll, food cost management, and inventory.
TrueFruit Bin Scan
TrueFruit Bin Scan is a yield forecasting software from Aerobotics that helps fruit growers, packers,…
WebberMill Cloud Workspace
WebberMill Cloud Workspace is a workspace platform from WebberMill that provides a suite of business,…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About ShipMonk
ShipMonk is a third-party logistics (3PL) provider for direct-to-consumer (D2C) e-commerce brands. It offers fulfillment services powered by a proprietary software platform for managing orders, inventory, and shipping across multiple channels.
ShipMonk Details
ShipMonk's In-App Market Place
Does ShipMonk have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD
Pros & Cons
- Combines 3PL services with a proprietary, all-in-one software platform.
- Offers extensive integrations with over 100 e-commerce shopping carts and marketplaces.
- Provides a Virtual Carrier Network (VCN) to optimize shipping rates.
- Features for enhancing the post-purchase customer experience, like branded tracking.
- SOC 2 Type II certified platform ensures a high level of security and compliance.
- Pricing is not publicly listed and requires a custom quote.
- As a 3PL service, it may be more complex than a simple shipping software for very small businesses.
- The service is primarily for businesses that need to outsource their physical product fulfillment.
ShipMonk's Support Options
Documentation
https://support.shipmonk.com/s/ShipMonk's Alternatives
Back Office
A restaurant management software for accounting, payroll, food cost management, and inventory.
TrueFruit Bin Scan
TrueFruit Bin Scan is a yield forecasting software from Aerobotics that helps fruit growers, packers,…
WebberMill Cloud Workspace
WebberMill Cloud Workspace is a workspace platform from WebberMill that provides a suite of business,…
