ShipperHQ logo

ShipperHQ

by ShipperHQ · Since 2008
No reviews yet
Active6+ countriesCloud
Quick facts
VendorShipperHQ
Year launched2008
StatusActive
LocationZowta LLC Austin TX 4801 Southwest Parkway, Building 2, Ste 240, Austin, TX 78735, US
Countries served6+
Languages1
Integrations9+
Free tier
Free trialYES
Contact salesYES

About ShipperHQ

ShipperHQ is a shipping management software from ShipperHQ that helps businesses manage their shipping processes. It provides features such as real-time shipping rates, address validation, and shipment tracking so users can accurately calculate shipping costs, ensure delivery to the correct addresses, and keep customers informed about their orders. ShipperHQ supports various shipping carriers and allows for customized shipping rules to fit different business needs. Additionally, it integrates with popular e-commerce platforms for a smoother workflow. Key capabilities: real-time shipping rates address validation shipment tracking carrier integrations custom shipping rules Best for: e-commerce businesses that need efficient shipping management solutions.

ShipperHQ is a powerful shipping management solution designed to help eCommerce businesses optimize their shipping strategies. It provides merchants with the ability to customize shipping rates, methods, and rules to align with their business needs. With over a decade of experience in the industry, ShipperHQ has established itself as a reliable tool for businesses looking to streamline their shipping processes and reduce cart abandonment rates. The software supports a wide range of carriers, including UPS, FedEx, USPS, DHL, and many others, making it a versatile choice for businesses with diverse shipping requirements. The user interface of ShipperHQ is designed to be intuitive, though some users have noted a learning curve when first setting up the software. The dashboard is well-organized, allowing users to easily navigate through different settings and configurations. The ability to create custom shipping rules and restrictions is a standout feature, enabling businesses to tailor their checkout experience to their specific needs. While the interface is functional, some users have reported that it can be overwhelming initially, especially for those unfamiliar with advanced shipping configurations.

Pros & Cons

What users like
  • +1. It offers lots of options for customization and restrictions work effectively.
  • +2. ShipperHQ provides solutions for a wide variety of complex shipping scenarios.
  • +3. It helps businesses calculate shipping the way they want and alleviates process frustrations.
  • +4. The software makes providing accurate real-time shipping rates fairly easy.
What users flag
  • 1. Free shipping cannot be used with discount codes.
  • 2. The wording of shipping types cannot be customized within the software.
  • 3. Setting up calculations can still be a challenging process for a business.
  • 4. Frustrations can arise with the overall website integration process, not necessarily ShipperHQ itself.

Features

Key features

1. Duties & Taxes
Allows calculation and collection of duties and taxes at checkout for international orders, providing transparency and aiding compliance.
2. Shipping Rules
Enables customization of shipping options and rates based on various conditions, such as products, location, price, and more, offering granular control over the checkout experience.
3. Dimensional Packing
Automatically determines the best way to pack items based on their dimensions and your box sizes, leading to more accurate shipping rate calculations.
4. Delivery Date & Time
Displays accurate delivery dates and allows customers to select preferred delivery dates and times, improving transparency and customer satisfaction.
5. Multi-Origin Shipping
Manages shipping from multiple locations, such as warehouses or dropshippers, ensuring accurate rates and options are presented for orders shipping from different origins.
6. Rate Shopping
Compares rates across multiple carriers to find the most cost-effective shipping options for each order.

Additional features

1. Duties & Taxes
Calculate and collect duties and taxes at checkout for international shipments.
2. Analytics
Provides insights into shipping data to help optimize costs and drive growth by analyzing trends, conversion rates, and shipping margins.
3. Shipping Rules
Customize shipping rates and options based on defined conditions like geographic zones, products, price, and weight.
4. Dimensional Packing
Automatically determine optimal packaging configurations for accurate rate calculations based on product dimensions and available boxes.
5. Delivery Date & Time
Show estimated and allow selection of specific delivery dates and times at checkout, factoring in lead times and blackout dates.
6. Address Validation
Helps determine if an address is residential or commercial to ensure accurate last-mile delivery fees.
7. LTL Freight
Supports obtaining and displaying live Less Than Truckload (LTL) freight rates for shipping large or heavy items.
8. Rate Shopping
Compare rates from multiple carriers to present the best options to customers.
9. Enhanced Checkout
Provides a customizable checkout experience with options like split shipping, mixed fulfillment, and date/time selectors.
10. Multi-Origin Shipping
Manage shipping from various warehouses or dropshipping locations.
11. Product Page Shipping Calculator
Allows customers to get shipping estimates directly on product pages.
12. Simplified Returns
(Mentioned as a feature area, but details not provided in the text).
13. In-Store Pickup
Offers the option for customers to pick up their orders at a physical store location.
14. Shipping Insights
Provides data on how orders are packed and rated to help streamline fulfillment.
15. Backup Carriers
Ensures shipping options are still available at checkout even if a primary carrier integration experiences issues.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

6
Countries served
1
Interface languages
5
Billing currencies

Available in

AustraliaCanadaEuropeUnited KingdomUnited StatesRest of world

Interface languages

English

Billing currencies

🇦🇺AUD🇨🇦CAD🇪🇺EUR🇬🇧GBP🇺🇸USD

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