Shippo

Additional features

Multi-Carrier Network Access (40+ carriers, 500+ service levels)

Connects you to a vast network of over 40 global shipping carriers and more than 500 service levels, offering a wide range of shipping options.

Access to 1000+ carriers for tracking

Allows tracking capabilities for shipments handled by over 1000 different carriers.

Real-Time Rate Comparison

Enables comparing real-time rates and delivery times from all integrated carriers instantly to find the best option for each shipment based on cost and speed.

Discounted Shipping Rates (up to 90% off retail)

Provides access to significant savings on shipping labels with major carriers, potentially up to 90% off retail rates for services like USPS, UPS, FedEx, and DHL Express.

Buy and Print Shipping Labels (domestic and international)

Allows the creation and printing of shipping labels for both domestic and international destinations directly through the platform for all your e-commerce store orders in one place.

Support for various Label Formats (PNG, PDF, ZPL II)

Provides labels in multiple formats to be compatible with different printers and workflows.

Instalabel (single call label generation)

A feature that allows for the generation of a shipping label with a single API call.

Return Label Creation and Printing

Provides the ability to easily create and print return labels or email them directly to customers.

Manifests (for carrier pickups)

Generates one-page documents that allow carrier representatives to collectively scan packages instead of scanning each individual label, saving time during pickups.

Carrier Pickups Scheduling (with supported carriers like USPS, DHL Express)

Allows users to schedule package pickups directly with supported carriers.

Shipment Tracking (real-time updates)

Seamlessly tracks your shipments in real-time, providing updated status information as packages move through the delivery process.

Automated Tracking Notifications (sent to customers)

Automatically sends emails or other notifications to customers with tracking information, keeping them informed about their shipment status and reducing customer inquiries.

E-commerce Platform Integrations (unlimited store connections on some plans)

Integrates seamlessly with major e-commerce shopping carts and platforms to import orders, often with the ability to connect an unlimited number of stores.

Order Management (manage, split, combine, categorize orders)

Provides tools to manage incoming orders, including the ability to split orders into multiple shipments, combine multiple orders into a single shipment, and categorize orders for easier processing.

Order Status Updates (automatically once fulfilled)

Automatically updates the status of orders once they have been fulfilled and shipped.

CSV Order Imports

Allows importing orders into Shippo using a CSV file for bulk processing.

Automations (set up shipping rules, apply if/then commands)

Enables setting up rules and automated actions (if/then commands) to streamline repetitive tasks in the shipping workflow, such as automatically applying package templates or service levels.

Bulk Label Purchase/Printing (edit and print labels for multiple orders at once)

Allows selecting multiple orders and purchasing/printing their shipping labels simultaneously to speed up fulfillment.

International Shipping Support (generate customs forms, commercial invoices, handles documentation)

Simplifies shipping to international destinations by automatically generating necessary customs forms and commercial invoices and handling required documentation.

International Address Validation

Validates international shipping addresses to help prevent shipping errors.

Shipping Insurance (affordable options)

Offers options to purchase affordable insurance to protect the value of your packages during transit.

Rate Comparison (view rates at a glance)

Provides a quick and easy way to see and compare shipping rates from different carriers side-by-side.

Analytics and Reporting (analyze spend and efficiency, basic and advanced reports)

Offers tools to analyze shipping spend, measure efficiency, and generate reports on shipping data.

Hassle-Free Returns (provide seamless returns experience)

Simplifies the process of managing and facilitating product returns for both the business and the customer.

Pay-on-Scan Return Labels (for USPS, FedEx, UPS in outbound packages)

Allows including return labels in outbound packages where the postage is only paid if the label is used by the customer.

Itemized Invoices (instantly downloadable)

Provides detailed invoices for shipping costs that can be downloaded instantly.

Branded Tracking Pages

Allows customizing the appearance of the tracking page customers see with your brand's logo and colors.

Branded Notification Emails

Enables customizing the design and content of the automated shipping notification emails sent to customers with your brand.

Branded Packing Slips

Allows adding your brand elements to the packing slips included in shipments.

Customizable Dashboard (unified view of shipping tasks)

Offers a dashboard that can be customized to provide a unified view of all your shipping-related tasks and essential information in one place.

Modifiable Push Notifications and Alerts

Allows customizing the content and triggers for push notifications and alerts about important shipping updates.

Integration with Multiple Carriers

Seamlessly integrates with a wide range of carriers, providing flexibility and choice.

Rate Comparison among Carriers

Explicitly highlights the ability to compare rates between different carriers.

User Management (create sub-accounts, manage resources for multiple users)

Allows creating multiple user accounts with varying levels of access for teams and managing resources across users at scale.

No Maintenance Required

Shippo takes care of time-consuming tasks like carrier compliance updates, maintaining carrier integrations, billing reconciliation, service level changes, and API integrity.

No Rate Negotiation Required

Shippo's team handles the complex process of negotiating discounted rates directly with carriers.

White Label API (build fully native, branded experience)

An API option that allows platforms to build a completely branded shipping experience for their users without them knowing Shippo is powering it.

Grey Label API (merchants access Shippo through your platform)

An API option where merchants can access Shippo's functionality through your platform or marketplace without you needing to handle the underlying infrastructure.

Elements API (no code, pre-built embeddable elements)

Provides pre-built, embeddable UI components that can be quickly integrated into a platform with little to no code, allowing users to access shipping features within the platform's interface.

Shippo API (for building custom shipping solutions, access rates, labels, tracking, addresses, insurance, pickups, returns)

A robust API that allows developers to integrate a full shipping solution directly into their own applications and access Shippo's core functionalities programmatically.

SDKs (Client libraries for API)

Provides software development kits (SDKs) in various programming languages to make it easier for developers to integrate with the Shippo API.

Peak Reliability (infrastructure designed for high traffic)

The platform's infrastructure is built to handle high volumes of traffic, including surges during peak shipping seasons, with high uptime reliability.

Fewer Support Inquiries (proactive tracking reduces buyer anxiety)

By providing proactive tracking updates to customers, the software helps reduce the number of "Where is my order?" inquiries directed to your support team.

Custom Notifications

Allows users to customize the content and delivery of notifications sent to customers.

Access to Reports

Provides the ability to view various reports on shipping activity and costs.

Worldwide Address Validation

Validates addresses globally to ensure accuracy before shipping.

Tracking API (for tracking shipments outside of Shippo)

An API specifically for tracking shipments, potentially including those not initially processed through Shippo.

Calculation of Shipping Price Based on Product Dimensions and Weight

Accurately calculates shipping costs by taking into account both the weight and dimensions of the packages.

Easy Handling of Order Returns

Streamlines the process for both the business and customers when managing product returns.

Automatic Creation and Printing of Shipping Labels

Automates the generation and printing of labels to save time and reduce errors.

Manifest Creation

Allows creating manifests for carrier pickups.

Hiding Service Levels (deactivate specific carriers or service levels)

Provides the option to hide certain carriers or service levels that you do not wish to use from the rate comparison results.

Shipping Calculator

A tool provided by Shippo to calculate shipping rates from integrated carriers.

Web App (user interface)

The online application interface for managing shipping operations.

API Access

General access to Shippo's Application Programming Interface.

Support (Email, Chat, Phone, Dedicated Account Manager on higher plans)

Provides various channels for customer support depending on the subscription plan.

Help Center/Knowledge Base/Tutorials

Resources for self-service support and learning how to use the platform.

FAQs/Forum

Frequently asked questions and a community forum for users to find answers and interact.

Shippopedia

A resource provided by Shippo (likely a knowledge base or glossary).

Testimonials

Displays feedback from satisfied customers.

Blogs

Provides articles and insights related to e-commerce and shipping.

Access to additional shipment insurance

The ability to purchase extra insurance for shipments.

Order Tags

Allows applying tags to orders for organization and automation purposes.

Edit and Print Labels in Bulk

Provides the functionality to make changes to and print multiple labels at once.

Affordable Shipping Insurance

Offers reasonably priced insurance options.

Manifests creation

The process of generating carrier manifests.

Customs forms creation

Generates the required forms for international shipments.

Commercial invoices creation

Generates commercial invoices for international shipments.

Schedule pickups

Arranges for carriers to collect packages.

Address book

Stores and manages shipping addresses.

Reporting and analytics

General capability for viewing data and insights.

Chat support

Access to support via live chat.

Phone support

Access to support via phone.

Dedicated account manager

A specific support contact provided on higher subscription plans.

Custom Plan (Premier plan for high volume/complex needs)

A subscription tier tailored for businesses with large shipping volumes and complex requirements.

Unlimited Shipments (on Premier plan)

The ability to process an unlimited number of shipments on the highest plan tier.

Advanced Reports (on Premier plan)

More in-depth reporting capabilities available on the Premier plan.

Dedicated Integration Specialist (on Premier plan)

A specialist assigned to assist with integrating Shippo into a business's existing systems on the Premier plan.

Dedicated Account Support (on Premier plan)

Dedicated support resources for account management on the Premier plan.

High-Volume Support (Premier plan)

Support specifically tailored for businesses with high shipping volumes.

Signature Confirmation support (carrier dependent)

Ability to add signature confirmation to shipments where supported by the carrier.

Dangerous Goods support (carrier dependent)

Support for shipping items classified as dangerous goods, depending on the carrier.

Location Finder (carrier dependent)

May help find carrier locations for drop-offs.

Refund initiation (carrier dependent)

Ability to initiate refunds for shipping labels, depending on carrier policies.

Multi-piece support (carrier dependent)

Ability to handle shipments consisting of multiple pieces, depending on the carrier.

Scan-based billing (carrier dependent)

Supports carrier billing models based on scanning packages.

Drop off support (carrier dependent)

Provides information or tools related to dropping off packages with carriers.

QR code for in-store label printing (carrier/location dependent - e.g., Australia Post)

Allows generating a QR code that can be scanned at a carrier location to print a shipping label.

Reference Fields (for labels/tracking)

Allows including custom reference information on labels or for tracking.

Low stock alerts (mentioned in G2 features, but noted as potential "missing" in another source)

May provide notifications when inventory levels are low.

Automated inventory orders (mentioned in G2 features)

May allow setting up automatic reordering when inventory reaches a certain level.

Assign suppliers (mentioned in G2 features)

May allow associating suppliers with specific inventory items.