Shiprocket logo

Shiprocket

by Big Foot Retail Solutions · Since 2012
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ActiveAvailable globallyCloudOn-premiseFree tier
Quick facts
VendorBig Foot Retail Solutions
Year launched2012
StatusActive
LocationPlot No. B, Khasra No. 360, M.G. Road, Sultanpur, Gadaipur, Mehrauli, South Delhi 110030
Countries servedGlobal
Languages7
Integrations15+
Free tierYES
Free trialNO
Contact salesNO

About Shiprocket

Shiprocket is a comprehensive logistics and shipping aggregation platform that has become a key enabler for eCommerce businesses, especially small and medium-sized sellers looking to streamline their delivery operations.

Shiprocket is a comprehensive logistics and shipping aggregation platform that has become a key enabler for eCommerce businesses, especially small and medium-sized sellers looking to streamline their delivery operations. What makes Shiprocket particularly appealing is its ability to integrate multiple courier partners into a single dashboard, allowing users to compare rates, automate shipping decisions, and manage orders efficiently without dealing with individual logistics providers. The platform supports both domestic and international shipping, covering thousands of pin codes and over 220 global destinations, which makes it highly scalable for growing businesses. Its features, such as real-time tracking, automated order processing, COD support, and AI-powered courier recommendation, significantly reduce manual effort and improve operational efficiency. Additionally, Shiprocket offers flexible pricing, including a free entry plan and tiered subscriptions that scale with order volume, making it accessible for startups and established sellers alike. However, while the platform excels in convenience and integration, some users report challenges with pricing transparency, customer support responsiveness, and occasional courier-related issues, which are common in aggregator-based logistics systems.

Pros & Cons

Pros
  • Integrated shipping solution that streamlines the entire shipping process
  • Automated order processing and label generation saves time and reduces human error
  • Real-time tracking and notifications for both the seller and the customer
  • Easy integration with popular e-commerce platforms for seamless order fulfillment
  • Inventory management features to track stock levels and prevent overselling
Cons
  • Initial setup and learning curve may be challenging for beginners.
  • Reliance on third-party couriers can lead to inconsistent delivery experiences.
  • Advanced features or add-ons may increase overall operational costs.
  • Customer support quality may vary depending on issue complexity.
  • Complex workflows like NDR and returns may require active management for best results.

Features

Key features

Multi-Courier Aggregation

Integrates with 40+ courier partners, allowing businesses to choose the best delivery option based on cost, speed, and coverage.

Automated Shipping & Order Processing

Syncs orders from eCommerce platforms and automates label generation, booking, and dispatch.

AI-Powered Courier Recommendation Engine

Suggests the most suitable courier using performance, pricing, and delivery success rates.

Real-Time Tracking & Notifications

Provides live tracking updates via SMS, email, and WhatsApp to improve customer experience.

Global & Domestic Shipping Support

Enables shipping across 19,000+ pin codes in India and 220+ international destinations

Additional features

Centralized Order Management

Manage forward and return orders from a single dashboard with full visibility.

Shipping Rate Calculator

Instantly estimates delivery costs based on weight, dimensions, and destination.

Inventory & Channel Integration

Syncs inventory and orders from platforms like Shopify, WooCommerce, and Amazon.

Cash-on-Delivery (COD) Support

Offers prepaid and COD payment options with features like early COD remittance.

Returns & NDR Management

Handles failed deliveries and returns with automated workflows and tracking tools.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
8
Billing currencies

Interface languages

EnglishHindiGujaratiTamilTeluguKannadaMalayalam

Billing currencies

🇮🇳INR🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY

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