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ShipWorks

by ShipWorks: ShipWorks · Since 2002
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ActiveAvailable globallyCloud
Quick facts
VendorShipWorks: ShipWorks
Year launched2002
StatusActive
LocationOne Memorial Drive, Suite 2000, St. Louis, MO 63102-2450, US
Countries servedGlobal
Languages19
Integrations37+
Free tier
Free trial
Contact sales

About ShipWorks

ShipWorks is a shipping software platform from ShipWorks that supports e-commerce businesses by managing shipping processes efficiently. It combines label printing, order management, and tracking integration so users can handle shipments from multiple carriers in one place. ShipWorks allows businesses to import orders from various shopping carts and marketplaces, simplifying the shipping workflow. The software also offers customizable shipping rules, which can help reduce costs and improve delivery times. Key capabilities: label printing order management tracking integration customizable shipping rules multi-carrier support Best for: e-commerce retailers that need to manage shipments and simplify their shipping operations across multiple platforms.

ShipWorks is a high-performance shipping software platform designed for warehouses, fulfillment centers, and high-volume e-commerce operations. It provides a centralized system to manage shipping across multiple carriers, automate workflows, and optimize logistics. ShipWorks is known for its speed, flexibility, and ability to integrate with over 70 marketplaces, carts, and systems. The platform enables users to compare rates, print labels, track shipments, and manage returns—all from a single interface. Its Intelligent Order Routing feature ensures orders are fulfilled from the most efficient inventory location, reducing delivery times and costs. ShipWorks also supports custom automation rules, allowing businesses to streamline repetitive tasks like carrier selection, label printing, and email notifications. One of its standout features is its ability to supercharge existing ERP or WMS systems without replacing them. ShipWorks acts as a shipping engine that plugs into legacy systems, enhancing performance and visibility. It also offers detailed shipment analytics, audit trails, and role-based access control for secure operations.

Pros & Cons

What users like
  • +Supports high-volume shipping with fast batch processing tools.
  • +Custom automation rules reduce manual work and errors.
  • +Intelligent routing improves delivery speed and cost-efficiency.
  • +Works with existing WMS/ERP systems without replacement.
  • +Provides detailed analytics and shipment performance reports.
What users flag
  • Initial setup may require technical support and configuration.
  • Interface may be overwhelming for small or new teams.
  • Advanced reporting features may need customization.
  • Mobile access is limited compared to desktop functionality.
  • Documentation can be dense for non-technical users.

Features

Key features

Multi-Carrier Shipping Management – Centralize shipping across FedEx, UPS, USPS, and more from one dashboard.
Intelligent Order Routing – Automatically select the best warehouse or location to fulfill each order.
Rate Comparison Across Carriers – Instantly compare shipping rates and delivery times to reduce costs.
Label Printing Automation – Print shipping labels in bulk using custom rules and triggers.
Shipment Tracking & Notifications – Send branded tracking updates and monitor delivery status in real time.
Returns Management – Simplify return workflows with automated label generation and tracking.
ERP/WMS Integration Support – Enhance existing systems without replacing them using ShipWorks as a shipping engine.
Custom Workflow Automation – Build rules to automate repetitive tasks like carrier selection and email alerts.

Additional features

Order Consolidation from Multiple Channels – Merge orders from different sources into a single processing queue.
Carrier Rules Engine – Define logic to automatically select carriers based on weight, destination, or cost.
Branded Email Notifications – Customize shipment emails with logos, colors, and personalized messages.
Inventory Location Optimization – Fulfill orders from the most efficient warehouse or stock location.
Address Validation Tools – Prevent delivery errors by verifying shipping addresses before label creation.
Shipping Cost Reporting – Analyze shipping spend across carriers, zones, and time periods.
Custom Label Templates – Design and apply unique label formats for different products or carriers.
Mobile Access Support – View shipment status and performance metrics from mobile devices.
Training & Onboarding Resources – Access tutorials, documentation, and support for new users.
Customer Support Portal – Submit tickets and receive help from ShipWorks’ technical team.
Data Import/Export Tools – Move order and shipment data between systems using CSV or API.
Multi-User Collaboration – Allow teams to work simultaneously with role-based access and audit logs.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Shipstation Plans

USD 9.99

Ecommerce Professional

USD 189

Warehouse Essential

USD 389

Countries & Languages

Global
Countries served
19
Interface languages
9
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicTurkishPolishSwedishNorwegianDanishFinnishCzech

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB

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