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ShopAnalytics

by Anavid · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorAnavid
Year launched2018
StatusActive
Location10 Rue de Penthièvre, 75008 Paris, France.
Countries servedGlobal
Languages6
Integrations
Free tier
Free trial
Contact salesYES

About ShopAnalytics

ShopAnalytics is an analytics platform from Anavid that improves the store's conversion rate using artificial intelligence and computer vision. It combines features such as a comprehensive overview of store performance, real-time service insights, and multilingual support to help businesses make informed decisions. The platform is designed to offer detailed AI-driven perspectives on customer behavior and store dynamics, facilitating targeted strategies for growth. ShopAnalytics also provides a login feature for users to access personalized analytics dashboards. Key capabilities: store performance overview real-time service insights multilingual support AI-driven customer behavior analysis personalized dashboard access Best for: e-commerce businesses that need actionable insights to boost sales and customer engagement.

ShopAnalytics by Anavid is an AI-driven analytics platform designed to transform existing CCTV infrastructure into a powerful retail intelligence system, providing actionable insights without the need for costly new hardware. Its intuitive dashboard allows store managers to access real-time visitor counts, long-term behavioral trends, and visual heat maps with ease, making complex data accessible even to non-technical users. The platform’s functionality extends beyond traditional footfall counting, offering gender and age classification, average visit duration tracking, and detailed customer journey analysis, while also serving as a loss-prevention tool by detecting suspicious behavior and sending instant smartphone alerts to staff. ShopAnalytics is built for high performance and reliability, utilizing edge and cloud processing to handle large datasets efficiently and maintain low latency, even across multi-location retail chains. Its open design ensures compatibility with most professional camera brands and seamless integration with POS, CRM, and ERP systems, allowing retailers to correlate traffic data with actual sales and operational metrics.

Pros & Cons

What users like
  • +Leverages existing RTSP/IP camera systems, saving costs on new infrastructure purchases
  • +Sends real-time smartphone alerts for suspicious activity, enabling immediate and proactive intervention
  • +Fully GDPR compliant, ensuring privacy and regulatory safety in sensitive environments
What users flag
  • Pricing information is not publicly available, which may make budgeting and evaluation more difficult.
  • Initial AI calibration for unique store layouts is complex and can require professional setup assistance.

Features

Key features

Existing CCTV Integration
Leverages your current surveillance hardware as AI sensors, removing the need for expensive new camera installations or infrastructure upgrades.
Behavioral Heat Mapping
Generates visual representations of customer movement to identify "hot spots" where shoppers dwell and "dead zones" that need layout optimization.
GDPR-Compliant Anonymization
Processes video data using computer vision to track demographics and patterns without storing personal identifiers or utilizing facial recognition.
Real-Time Suspicious Behavior Detection
Uses AI to identify specific gestures associated with shoplifting—such as concealment in bags or clothing—and alerts staff instantly.
Data Cross-Referencing
Features an open API that allows the platform to sync in-store behavior data with existing POS, CRM, and ERP systems for a holistic business view.
Actionable Staff Recommendations
Translates complex data into practical reports, such as suggesting optimal staffing levels based on real-time visitor duration and peak hours.

Additional features

Data Collection Integration
Seamlessly connects with existing CCTV cameras, POS systems, and in-store technologies to harvest real-time operational data.
AI Pattern Analysis
Analyzes collected video flows to identify hidden trends and opportunities in customer behavior that manual observation might miss.
Real-Time Dashboard
Provides a live view of store performance, allowing managers to make data-driven decisions based on up-to-the-minute insights.
Visitor Counting
Tracks the precise number of people entering and exiting the store to calculate conversion rates accurately.
Gender Classification
Segments audience data by gender to help marketing teams tailor product placement and promotional displays.
Average Visit Duration
Measures the length of time customers spend in the store to evaluate engagement levels and service efficiency.
Suspicious Behavior Identification
Detects pre-theft cues and shoplifting gestures, sending immediate notifications with short video clips to staff smartphones.
Customer Journey Tracking
Maps the path customers take through the store to identify bottlenecks and optimize the overall shopping flow.
Heat Map Generation
Provides a color-coded visual of high-traffic areas to assist in merchandising and shelf-space allocation.
GDPR Compliance
Ensures all computer vision processing is privacy-first, avoiding the collection of PII (Personally Identifiable Information).
Actionable Insights Reporting
Delivers clear, summarized recommendations for improving inventory management and staff scheduling.
Open API Support
Facilitates easy integration with external business tools like ERP, CRM, and cash register software.
Event Traceability
Maintains a searchable log of incidents and behavioral events to assist in forensic reviews and security audits.
Staff Performance Optimization
Uses footfall and dwell data to suggest better staff allocation during high-traffic periods.
Smartphone Alerts
Sends instant, human-actionable push notifications to store teams when specific AI thresholds or security risks are met.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
1
Billing currencies

Interface languages

EnglishFrançaisDeutschPortuguêsEspañolSvenska

Billing currencies

🇺🇸USD

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