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Software Status:Active

About ShopHero

ShopHero is a retail success platform from ShopHero that provides personalized shopping solutions for grocery retailers. It combines capable tools for inventory management, customer engagement, and sales analytics so grocers can achieve profitability without complications. The platform is designed to support any grocer, offering an all-in-one solution that simplifies online grocery retailing. ShopHero enables retailers to easily manage their products, engage with customers effectively, and analyze sales performance to make informed decisions. Key capabilities: inventory management customer engagement sales analytics online ordering reporting tools Best for: grocery retailers that need effective solutions for personalized shopping and profitability.

ShopHero Details

Vendor
ShopHero
Year Launched
2015
Location
1881 W 820 N Provo, UT 84601
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Retail Store Owners, Online Sellers, Marketing Managers, Inventory Managers, Customer Service Representatives.
Industries Served
Retail, Food & Beverage, Hospitality, Beauty & Wellness, Specialty Stores, Grocery, Online Marketplaces.
Tags
eCommerce, ShopHero

ShopHero's In-App Market Place

Does ShopHero have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Increases average online basket size significantly.
  • Breakeven point is low at two orders per day.
  • Provides live, US-based customer support.
  • Automated marketing platform drives online traffic.
  • Offers powerful analytics to guide success.
  • Some users find the interface could be more attractive or modern.
  • The mobile app can be slow to load or have an inconsistent experience.
  • Some users report that customer service can be unresponsive at times.
  • There have been reports of minor issues with product promotion and printing features.
  • As a smaller company, it may not have the same brand recognition as larger competitors.

ShopHero's Support Options

ShopHero's Alternatives