Shoptimiza logo

Shoptimiza

by Shoptimiza - Zendesk · Since 2018
No reviews yet
Active1+ countriesCloudFree tier
Quick facts
VendorShoptimiza - Zendesk
Year launched2018
StatusActive
LocationBarcelona, Spain
Countries served1+
Languages11
Integrations2+
Free tierYES
Free trialYES
Contact salesNO
Last reviewed: Jun 2026

About Shoptimiza

An e-commerce personalization platform that provides automated product recommendations, cross-selling bundles, and customer interest tracking.

Shoptimiza is an e-commerce personalization engine designed to increase average order value and conversion rates through automated cross-selling and product recommendations. By analyzing user interactions and purchase trends, the platform generates widgets such as 'Frequently Bought Together' bundles and 'Last Viewed' items. It is particularly well-suited for merchants using OpenCart or PrestaShop, offering a simple installation process that requires minimal file editing. A standout capability is its ability to ingest offline sales data from POS systems, ensuring that even stores with limited online traffic can generate meaningful recommendations. The platform is GDPR-compliant by design, as it avoids collecting personally identifiable information. While it offers a free tier, scaling businesses can choose from tiered monthly plans based on recommendation volume. Support is primarily handled via email, and the platform provides extensive API documentation for developers requiring custom implementations.

Pros & Cons

What users like
  • +Automated recommendation engine requires no manual product relationship management.
  • +Supports offline data ingestion from POS systems to improve recommendation accuracy.
  • +GDPR-compliant architecture avoids collecting sensitive customer PII.
  • +Simple installation process for major e-commerce platforms like OpenCart and PrestaShop.
What users flag
  • Pricing for high-volume sites is based on recommendation counts, which may lead to variable monthly costs.
  • Support is limited to email, lacking real-time live chat or phone options.
  • Requires 24 hours of data crunching after initial setup before recommendations become active.

Features

Key features

Product Recommendations
Automatically generates item-to-item recommendations to increase product visibility.
Frequently Bought Together
Creates Amazon-style product bundles based on purchase trends without manual configuration.
Omnichannel Personalization
Delivers relevant product suggestions across multiple sales channels.
Customer Interest Tracking
Analyzes visitor interactions to highlight products and categories matching personal interests.
POS Integration
Imports offline sales data to generate recommendations when online store data is insufficient.

Additional features

Last Viewed Products
Displays items recently interacted with by the current visitor.
Trending Products
Highlights popular items on the site to current visitors.
Responsive Design
Widgets are optimized for desktop, tablet, and mobile devices.
Customizable Look & Feel
Allows full customization of widget appearance to match store branding.
GDPR Compliance
Operates without collecting personally identifiable information (PII) from customers.
Open Source Extensions
Provides open-source plugins for major e-commerce platforms.
API Access
Offers a server-side API for custom integrations and data uploads.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Free

flat

EUR 0

  • 50,000 recommendations
  • Last viewed products
  • Frequently visited products
Source: vendor pricing page

Starter

flat

EUR 27

  • 90,000 recommendations
  • Email support
Source: vendor pricing page

Business

flat

EUR 145

  • 485,000 recommendations
  • All starter plan features
Source: vendor pricing page

Countries & Languages

1
Countries served
11
Interface languages
10
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD

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