About ShoutOUT.AI
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ShoutOUT.AI Details
Vendor
ShoutOUT.AI
Year Launched
2016
Location
Colombo, Sri Lanka
Deployment
cloud
Training Options
videos
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese
Users
Customer service teams, Marketing and sales teams, Small to medium-sized businesses (SMBs), Large enterprises, E-commerce businesses, Human resource departments, IT support teams
Industries Served
E-commerce, Retail, Telecommunications, Financial services, Hospitality and travel, Education, Technology and software development
Tags
Artificial Intelligence, ShoutOUT.AI, ShoutOUT
ShoutOUT.AI's In-App Market Place
Does ShoutOUT.AI have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($)
Pros & Cons
- 24/7 Availability: Ensures around-the-clock customer service, supporting both local and global clients.
- Lead Generation: Effectively captures customer inquiries and converts them into sales leads, even outside office hours.
- Increased Conversions: Helps drive prospects into the marketing funnel, delivering high-intent leads to sales teams.
- Boosts Engagement: Provides immediate responses to customer inquiries, leading to improved satisfaction.
- Multi-Channel Support: Connects all messaging platforms into one centralized hub, making it easier to manage interactions.
- Natural Language Understanding (NLU): AI-powered chatbot with multi-context recognition that understands customer queries and responds quickly.
- Empowers Human Agents: Automates FAQs and routes complex inquiries to human agents, improving overall response times and reducing effort.
- Performance Dashboard: Offers an intuitive dashboard that monitors chatbot and agent performance, assigns tasks, and integrates basic CRM functionality.
- Multilingual Capabilities: Allows businesses to serve a global audience by conversing in multiple languages.
- Limited Detailed Information: The website lacks extensive details about specific pricing tiers and plan features.
- Limited Support Information: Minimal information on the availability of customer support resources beyond email and phone contact.
- Basic CRM: While a CRM feature is included, it may not be robust enough for businesses requiring advanced customer management tools.