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ShowTalk

by REGAIN GROUP · Since 2017
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ActiveAvailable globallyCloud
Quick facts
VendorREGAIN GROUP
Year launched2017
StatusActive
Location芝公園 1丁目 1-1 住友不動産御成門タワー9F, 港区, 東京都 1050011, jp
Countries servedGlobal
Languages9
Integrations1+
Free tier
Free trial
Contact salesYES

About ShowTalk

ShowTalk is a communication platform from REGAIN GROUP that facilitates virtual meetings and discussions. It provides features such as video conferencing, screen sharing, and chat functionality so users can collaborate effectively in real-time. ShowTalk is designed to accommodate various meeting sizes, from small team discussions to larger presentations. Users can create meeting links easily and manage participants efficiently. The platform supports high-quality audio and video to ensure clear communication. Key capabilities: video conferencing screen sharing chat functionality meeting link creation participant management Best for: organizations and teams that need to conduct remote meetings and discussions.

ShowTalk by REGAIN GROUP stands out as a highly customizable Conversational AI Platform Software that leverages personalized AI chat to drive sales performance and improve customer service experiences. Its core proposition revolves around enhancing website engagement through a carefully crafted blend of AI-driven chats, scenario-based chatbots, and human-operated live chats. This multi-pronged approach offers businesses remarkable flexibility, allowing them to tailor the customer journey precisely to their needs. While the detailed visuals of the platform’s user interface are not provided, the operational workflow — from initial contact to post-deployment performance improvement — hints at a system designed for ease of use and practical application. The involvement of dedicated consultants from the early stages ensures that users, even those with minimal technical expertise, can set up the system effectively, optimizing the platform to fit seamlessly within their websites' branding and sales strategies. The functionality of ShowTalk is notably rich, with an emphasis on personalized AI chats that promise to adapt dynamically to each visitor's persona.

Pros & Cons

What users like
  • +Offers fully customizable AI chat solutions tailored to user personas.
  • +Supports integration of AI, chatbots, and manned chat for flexible operations.
  • +Experienced operators enhance performance and customer satisfaction.
  • +Testimonials highlight reduced call volume and increased applications/sales.
  • +Provides AB testing and PDCA cycle capabilities for optimization.
  • +Includes dedicated consultants for seamless implementation and ongoing support.
What users flag
  • May require a preparation period of 1 month for deployment.
  • Customization and operation might demand significant expertise.
  • Heavy reliance on external consultants for implementation and improvements.
  • Could be challenging for businesses unfamiliar with AI technologies.

Features

Key features

Personalized AI Chat
Offers AI chat tailored to individual users for optimized sales ("eigyo").
Flexible Operation Customization
Allows free combination of manned chat, chatbots, and AI chat based on website persona.
Persona-Based Web Customer Service
Enables customization of the customer service approach based on the website's target audience.
AB Testing of Operation Forms
Supports testing different chat operation methods on web pages and devices.
Customizable Operation Forms
Permits tailoring the chat operation on specific pages and devices.
Experienced Chat Operators
Provides access to skilled chat operators in addition to the AI system.
Manned Chat Implementation
Offers the option to implement fully manned chat support.
Scenario-Based Chatbots
Includes the functionality of using chatbots based on predefined scenarios.

Additional features

Personalized AI Chat
Offers AI chat tailored to individual users for optimized sales ("eigyo").
Flexible Operation Customization
Allows free combination of manned chat, chatbots, and AI chat based on website persona.
Persona-Based Web Customer Service
Enables customization of the customer service approach based on the website's target audience.
AB Testing of Operation Forms
Supports testing different chat operation methods on web pages and devices.
Customizable Operation Forms
Permits tailoring the chat operation on specific pages and devices.
Experienced Chat Operators
Provides access to skilled chat operators in addition to the AI system.
Manned Chat Implementation
Offers the option to implement fully manned chat support.
Scenario-Based Chatbots
Includes the functionality of using chatbots based on predefined scenarios.
AI Chat Functionality
Integrates AI-powered chat for customer interactions.
Performance Improvement Service
Offers post-implementation support focused on enhancing results.
Customizable Banner Design
Allows users to freely change the visual design of the chat banner.
Advice After Operation Start
Provides guidance and recommendations even after the service is launched.
Ability to Build Multiple Personalization AIs
Supports creating separate AI instances for different website sections (e.g., LPs and non-LPs).

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
25
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇨🇭CHF🇹🇷TRY🇸🇦SAR🇦🇪AED🇭🇰HKD🇮🇱ILS🇿🇦ZAR🇳🇿NZD🇸🇪SEK🇸🇬SGD🇹🇭THB🇲🇾MYR🇵🇭PHPIDT

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