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About Sidekick

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Sidekick Details

Vendor
Salesforce
Year Launched
Location
The Landmark @ One Market Street, Suite 300, San Francisco, CA 94105
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese
Users
Sales Managers, Customer Service Representatives, Marketing Professionals, Information Technology Specialists
Industries Served
Artificial Intelligence, Browser, Chatbot, Productivity
Tags
Artificial Intelligence, Browser, Chatbot, Productivity, Salesforce

Sidekick's In-App Market Place

Does Sidekick have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

3

Mini Apps

Sidekick: Utilizes artificial intelligence to assist with browsing

chatbot interactions

and productivity tools. Created by Salesforce.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), INR (₹), RUB (₽), NZD (NZ$), MXN (Mex$), SGD (S$), HKD (HK$)

Pros & Cons

  • Improves customer service by providing quick and accurate responses
  • Increases sales by engaging with potential customers in real-time
  • Enhances productivity by automating repetitive tasks and streamlining workflows
  • Personalizes interactions with customers based on their preferences and history
  • Integrates seamlessly with Salesforce CRM for a comprehensive customer management experience
  • Limited customization options for the chatbot's responses
  • Steep learning curve for setting up and integrating the software with other platforms
  • Lack of advanced analytics and reporting features
  • Higher cost compared to other similar chatbot softwares on the market

Sidekick's Support Options

Sidekick's Alternatives