SigMail logo

SigMail

by Sigma Software
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ActiveAvailable globallyCloud
Quick facts
VendorSigma Software
Year launchedN/A
StatusActive
LocationSigma Software Headquarters 32 Peremohy Ave. Kharkiv, 61022 Ukraine
Countries servedGlobal
Languages5
Integrations10+
Free tierNO
Free trialNO
Contact salesYES
Last reviewed: Jun 2026

About SigMail

SigMail is an end-to-end encrypted secure messaging platform for healthcare providers and patients. It enables asynchronous communication, document sharing, and integration with EMR systems to support virtual care and reduce administrative burden.

SigMail by Sigma HealthTech is a specialized secure messaging platform designed for the Canadian healthcare sector. It focuses on replacing inefficient, non-secure communication methods like faxing with an end-to-end encrypted, asynchronous messaging system. The platform is built to improve clinical productivity by allowing physicians, specialists, and patients to exchange health information, lab results, and monitoring data securely. Its 'Circle of Care' interface centralizes communication, which helps reduce administrative phone time and supports virtual care workflows. SigMail is EMR-agnostic, offering integration via PDF export or OntarioMD's Healthcare Report Manager, and it meets rigorous security standards including HIPAA, PHIPA, and SOC 2. While it is a powerful tool for healthcare providers looking to modernize their patient engagement, it is specifically tailored for the healthcare industry and may not be suitable for general business communication needs.

Pros & Cons

Pros
  • Provides a secure, HIPAA and PHIPA compliant platform for sensitive health information exchange.
  • Reduces administrative burden by shifting phone-based inquiries to asynchronous messaging.
  • Supports seamless integration with existing EMR systems through standard export formats.
  • Improves patient access to care by facilitating virtual visits and remote monitoring.
  • Designed with accessibility standards to ensure usability for all patients.
Cons
  • Pricing is not publicly disclosed and requires a sales inquiry for a demo.
  • Functionality is strictly limited to healthcare-specific communication workflows.
  • Integration with EMRs is primarily through file export rather than deep native API connectivity.

Features

Key features

End-to-End Encryption

Protects message exchanges with advanced encryption protocols to ensure patient data privacy.

Circle of Care Interface

Provides a centralized communication workflow for patients, physicians, and specialists.

Asynchronous Messaging

Allows healthcare providers to handle patient inquiries efficiently without real-time phone calls.

EMR Integration

Supports data export to electronic medical records via PDF or Healthcare Report Manager.

Secure Document Sharing

Enables the safe exchange of lab reports, X-rays, and pre-questionnaire forms.

Additional features

Virtual Front-Desk

Optimizes clinic workflows by centralizing patient communication for staff.

Remote Monitoring Data

Allows patients to submit health metrics like blood pressure and heart rate readings.

Injury Photo Submission

Enables patients to securely send images of injuries for physician review.

Multi-Organizational Management

Facilitates communication between different healthcare institutions and specialists.

Shared Inbox

Provides a unified view for managing patient and physician correspondence.

Message Recall

Allows users to retract messages sent within the platform.

Automated Reminders

Helps reduce missed appointments through integrated scheduling notifications.

Accessibility Compliance

Designed according to WCAG 2.1 and AODA guidelines for inclusive user experience.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
5
Interface languages
16
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalian.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇷🇺RUB🇮🇳INR🇿🇦ZAR🇧🇷BRL🇲🇽MXN

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