Signature Touch logo

Signature Touch

by Innovo · Since 2012
No reviews yet
Active1+ countriesCloud
Quick facts
VendorInnovo
Year launched2012
StatusActive
LocationInnovo Headquarters 2675 Northpark Dr, Lafayette, Colorado 80026, US
Countries served1+
Languages1
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About Signature Touch

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Innovo Signature Touch emerges as a highly focused and efficient electronic signature capture solution, designed to modernize and streamline a critical business process. At its core, this software aims to eliminate the need for traditional paper-based signatures by enabling electronic capture at various customer interaction points, including sales counters, will-call areas, and even during product deliveries. Its primary purpose is to automate signature collection, offering significant benefits in terms of protection against disputes through verified proof of collection, validation of transactions, and overall operational optimization by reducing costs associated with paper and improving data accuracy through digital archival. The system is lauded for its user-friendliness, particularly for customers, who can effortlessly review order details and sign on their own devices, a feature that addresses contemporary hygiene concerns. The ability to capture multiple photos alongside signatures to verify product condition further enhances its utility, with all captured data seamlessly attaching to the customer's Eclipse invoice. This integration ensures that businesses can maintain a comprehensive and easily accessible digital record, simplifying audits and improving overall workflow efficiency.

Pros & Cons

Pros
  • Contactless operation enhances safety in public-facing logistics.
  • Multi-order signing improves operational efficiency.
  • Photo verification adds legal protection and accountability.
  • ERP integration ensures streamlined workflows.
  • Counter advertising opens up a unique revenue stream.
Cons
  • Limited integration options listed — only Epicor explicitly supported.
  • No visible multilingual support limits global use.
  • Pricing not transparent, requiring contact.
  • Lack of listed support channels may affect responsiveness.
  • No mobile OS/platform info (e.g., iOS/Android availability not confirmed).

Features

Key features

Contactless Signature Capture – Customers can sign using their own devices for hygiene and safety.
Multi-Order Signing – One signature can apply to multiple linked orders.
Photo Capture for Proof – Allows taking multiple photos to validate delivery and item condition.
Digital Signature Archiving – Signatures/photos are attached directly to the invoice in the ERP.
Customer Verification – Customers verify order details (items, quantity, price) before signing.
Counter Advertising Option – Boosts ROI with vendor ads on signature capture screens.
ERP Integration (Epicor) – Seamlessly integrates with Eclipse ERP and others.
Mobile App Compatibility – Works at counters, will call, or in the field.

Additional features

Signature Capture at Counter or Will Call – Allows in-person signature collection at sales or pickup locations.
Contactless Signature via Device – Sends a link to the customer’s phone/email to sign remotely.
Order Verification Before Signing – Customer must confirm quantity, description, and pricing before completing signature.
Multi-Order Signature Application – Use a single signature for several orders simultaneously.
Multiple Photo Capture – Supports taking multiple photos to document delivery or product condition.
ERP Integration (Epicor Eclipse) – Natively integrates with Eclipse ERP for streamlined workflows.
Digital Attachment to Invoices – Signatures and photos are stored directly with the related invoice.
Onsite and Remote Usage – Supports both on-premise and field-based signature capture.
Counter-Based Advertising – Displays advertisements from vendors to generate additional revenue.
Cloud-Based Archival – Stores all signatures and proof securely in the cloud for easy retrieval.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
12
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇴NOK🇩🇰DKK🇭🇰HKD

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