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Signifyd

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Software Status:Active

About Signifyd

Signifyd is a fraud prevention software from Signifyd that helps ecommerce businesses approve more orders, prevent fraud and abuse, and grow with confidence. It provides Account Protection, Guaranteed Fraud Protection, and Complete Chargeback Protection so businesses can trust customers and manage risk effectively. Additionally, it includes Chargeback Recovery to assist businesses in reclaiming funds from chargebacks. Signifyd’s platform is designed to boost sales and improve customer loyalty by providing insights into fraud trends and risks. With its comprehensive approach, ecommerce businesses can operate with reduced fear of fraud-related losses. Key capabilities: Account Protection Guaranteed Fraud Protection Complete Chargeback Protection Chargeback Recovery Insights on fraud trends Best for: ecommerce businesses that need to reduce fraud and chargebacks while increasing order approval rates.

Signifyd Details

Vendor
Signifyd
Year Launched
2011
Location
Global HQ - San Jose, CA, USA 99 Almaden Blvd., 4th Floor San Jose, CA 95113
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
Businesses of all sizes
Industries Served
E-commerce, Retail, Manufacturing, Consumer Goods, Travel, Food & Beverage
Tags
eCommerce, Signifyd

Signifyd's In-App Market Place

Does Signifyd have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (元), SEK (kr), NZD (NZ$), KRW (₩), INR (₹), SGD (S$, HKD (HK$), NOK (kr), MXN (Mex$), DKK (kr), PLN (zł), HUF (Ft), CZK (Kč), ILS (₪), AED (د.إ), ZAR (R), BRL (R$), RUB (₽), THB (฿), TRY (₺), SAR (﷼), IDR (Rp), MYR (RM), TWD (NT$), PHP (₱), CLP (CLP$), COP (COP$), ARS (AR$), PEN (S/.)

Pros & Cons

  • Simplifies fraud management and reduces the need for manual order scrutiny.
  • Easy to use with quick fraud scoring and a detailed dashboard.
  • Provides confidence in fulfilling orders, especially for new customers.
  • Fast reimbursement process for fraud claims.
  • High approval rate and effective at catching fraudulent transactions while reducing false positives.
  • The claim submission window for reimbursements is too short (7 days).
  • Lacks a secure way to verify customer identification.
  • No "white list" or "blacklist" feature for transactions.
  • Limited details on fraud ratings, which may lead to confusion in decision-making.
  • Customer service can be unresponsive or lacking detailed support for complex queries.

Signifyd's Support Options

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