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Silverlake Symmetri

by Silverlake Axis · Since 1989
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorSilverlake Axis
Year launched1989
StatusActive
Location19th Floor, 1 First Avenue Bandar Utama, 47800 Petaling Jaya, Selangor Darul Ehsan, Malaysia.
Countries servedGlobal
Languages5
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Silverlake Symmetri

Silverlake Symmetri is a banking software platform from Silverlake Axis that supports banking operations. It provides capabilities such as core banking functionalities, customer relationship management, and risk management so financial institutions can manage their services effectively. The software is designed to cater to various banking needs, ensuring compliance with regulatory standards while providing a comprehensive view of customer interactions. Silverlake Symmetri's architecture is flexible and allows for integration with various digital channels and third-party services. Key capabilities: core banking customer relationship management risk management multi-channel support compliance monitoring Best for: financial institutions that need a reliable solution for managing banking operations and customer relationships.

**Silverlake Symmetri by Silverlake Axis** is a robust and highly versatile banking system software designed to enhance the operational efficiency and service delivery of financial institutions. Offering a comprehensive suite of integrated solutions, it covers key areas such as core banking, digital banking, and payment systems, making it an invaluable tool for institutions aiming to stay competitive in an increasingly digital financial landscape. With real-time processing capabilities, multi-currency support, and stringent security measures, Silverlake Symmetri stands out as a solution that balances functionality with innovation. Its design is particularly suited for financial institutions seeking to streamline processes while delivering exceptional customer experiences. The **user interface** of Silverlake Symmetri is thoughtfully crafted to prioritize simplicity and ease of use, catering to users across varying levels of technical expertise. Featuring a modern, clean layout, the platform allows for intuitive navigation through logically arranged menus and modules. The inclusion of customizable dashboards and drag-and-drop functionality ensures that users can tailor the interface to their specific roles and preferences.

Pros & Cons

Pros
  • Comprehensive Feature Set: Offers a wide range of modules to cover core banking functions, customer management, and various financial operations.
  • Customizability: May be customizable to meet specific needs and workflows of different financial institutions.
  • Scalability: Potentially scalable to accommodate growth and evolving business requirements.
  • Enhanced Efficiency: Can streamline processes and improve operational efficiency.
  • Improved Customer Experience: May contribute to better customer experiences through online and mobile banking capabilities.
  • Regulatory Compliance: Helps ensure adherence to relevant regulations.
Cons
  • Limited User Reviews: As there are no user reviews on Capterra, it's difficult to assess real-world experiences and satisfaction levels.
  • Pricing Information: The starting price is not provided, making it challenging to compare costs with other solutions.
  • Implementation Complexity: A comprehensive suite like Silverlake Symmetri may require significant implementation effort and time.
  • Vendor Support and Maintenance: The quality of vendor support and maintenance services can impact overall satisfaction and system uptime.
  • Potential for Steep Learning Curve: A complex system may require extensive training for staff to fully utilize its capabilities.

Features

Key features

1. Core Banking

Provides the foundation for managing financial transactions and customer accounts.

2. Customer Management

Enables efficient customer relationship management, including profiling and segmentation.

3. Online Banking

Offers secure and convenient online banking services for customers.

4. Mobile Banking

Provides mobile banking applications for on-the-go banking.

5. Card Management

Manages card issuance, processing, and fraud prevention.

Additional features

1. Core Banking

Account management (opening, closing, maintenance)

Transaction processing (deposits, withdrawals, transfers)
Loan and deposit management
Interest calculation and posting
Fee and charge calculation and posting
General ledger and financial reporting
2. Customer Management

Customer profiling and segmentation

Customer relationship management (CRM)
Customer service and support
Customer communication and marketing
3. Online Banking

Account information and balance inquiry

Fund transfers (internal and external)
Bill payments
Loan applications and repayments
Account statements and reports
Secure messaging and alerts
4. Mobile Banking

Mobile app for iOS and Android

Mobile payments (mobile wallets, QR codes)
Mobile check deposits
Mobile loan applications and repayments
Mobile alerts and notifications
5. Card Management

Card issuance and personalization

Card activation and deactivation
Card blocking and unblocking
Card replacement
ATM and POS transactions
Fraud prevention and detection
EMV compliance

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
18
Billing currencies

Interface languages

ArabicEnglishChineseFrenchSpanish

Billing currencies

🇰🇷KRW🇺🇸USD🇪🇺EUR🇯🇵JPY🇨🇳CNY🇸🇬SGD🇹🇭THB🇵🇭PHP🇮🇩IDR🇻🇳VND🇲🇾MYR🇦🇺AUD🇮🇳INR🇭🇰HKD🇹🇼TWD🇳🇿NZD🇨🇦CAD🇬🇧GBP

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