SimpleFeedback logo
0(0 reviews)
Software Status:Active

About SimpleFeedback

SimpleFeedback is a cloud services platform from Magiwow that helps businesses succeed. It offers Services, Feedback, Support Cases, Sales & Leads so users can manage their operations effectively. The platform includes features such as an RGB Color Mixer, which allows users to choose Red, Green, or Blue and convert to HEX or HSV; a Gray Scale Picker for simple gradient gray selection; and a Photos Library for selecting any color from images in the library. These features provide businesses with essential tools for color management and customer engagement. Key capabilities: Services Feedback management Support case tracking Sales lead generation Color selection tools Best for: businesses that need to manage feedback and improve customer interactions.

SimpleFeedback Details

Vendor
Magiwow
Year Launched
2010
Location
5339 Prospect Rd. #329, San Jose, CA 95129, US
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Administrator, Customer Service Representative, Marketing Manager, Product Manager, Support Staff.
Industries Served
Healthcare, Education, Finance, Retail, Technology
Tags
Customer Service

SimpleFeedback's In-App Market Place

Does SimpleFeedback have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$), BRL (R$)

Pros & Cons

  • Offers a unified solution for feedback, support, and sales.
  • Provides convenient access from anywhere with an internet connection.
  • Seamlessly integrates with popular platforms like websites, WordPress, and iOS.
  • The 15-day free trial allows businesses to evaluate the service.
  • Designed specifically to meet the needs and challenges of small businesses.
  • While an iOS app is highlighted, there's no mention of an Android application for customers.
  • While simple is a pro, some larger businesses might require more advanced or specialized CRM features.
  • The "Contact Us" section primarily points to forms, not direct email or phone numbers for immediate inquiries.
  • The emphasis on forms for all interactions (feedback, support, sales, general inquiries) might not suit all customer preferences for communication.

SimpleFeedback's Support Options

SimpleFeedback's Alternatives